Turn off the annoucement for Employee Center in the Portal

JLeong
Mega Sage

Hi Guys,

Is there a way to turn off the announcement regarding Employee Center that is showing across the portal?

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Thank you in advance.

Regards,

Jocelyn

 

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

It might be literally this record:
https://your-instance.service-now.com/nav_to.do?uri=announcement.do?sys_id=74df20265310301024dfddeeff7b1242

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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View solution in original post

9 REPLIES 9

Mark Roethof
Tera Patron
Tera Patron

Hi there,

It's just an Announcement record like Allen Is mentioning. You can just disable this.
Service Portal > Announcements

Just to add... this specific Announcement record is actually only visible to sp_admin or higher.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Saurav11
Kilo Patron
Kilo Patron
Hello In this table you can define which portal you want the announcement to appear m2m_announcement_portal Please mark answer correct/helpful based on impact

Mark Roethof
Tera Patron
Tera Patron

It might be literally this record:
https://your-instance.service-now.com/nav_to.do?uri=announcement.do?sys_id=74df20265310301024dfddeeff7b1242

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Wow! I didn't know we can create our own announcement. This is great!

Thanks Mark!

LeonLalaev
Tera Contributor

Hi,

Go to Service Portal => Announcements and set to inactive "Employee Center latest store app message" announcements