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04-13-2024 08:36 AM
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04-13-2024 08:45 AM
Hi @LikithaK ,
I checked your scenario in the attached image
It states as -
1. It applies on the Incident table
2. It has 2 filter condition like a.) Universal Request is not Empty AND b.) Transfer Reason is not empty
Means both fields need to be filled only than this UI Policy will work.
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
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04-13-2024 08:45 AM
Hi @LikithaK ,
I checked your scenario in the attached image
It states as -
1. It applies on the Incident table
2. It has 2 filter condition like a.) Universal Request is not Empty AND b.) Transfer Reason is not empty
Means both fields need to be filled only than this UI Policy will work.
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
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04-13-2024 08:52 AM
Hi @Community Alums
Could you please provide me an example with the above policy.