Unable to display favorite from Employee Centre

[Yassine6]

Hello,

In my personal instance, the favorite icon (heart) is displayed. But in another instance, it's not displayed:

My instance: 

The other instance:

How can I display it?

Thanks in advance!

Dr Yassine

[Harish KM]

You can check header menu. May be you missed adding there?

[Yassine6]

Thanks Harish.

But which header menu should I check? And in which field is there the option? (in the EC Pro Standard portal).

[SumanthDosapati]

Hi,

Check this link,

https://docs.servicenow.com/en-US/bundle/sandiego-employee-service-management/page/product/employee-...

Mark as correct and helpful if it solved your query.

Regards,

Sumanth

[RaghavSh · Accepted solution]

This functionality is controlled by "enable favourites" from portal record for all portals. Mark it true/false accordingly. In your other in stance it is probably marked false.