Unable to terminate active instances
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6 hours ago
Even after completing the below courses , i am unable to terminate their instances , which is not allowing me request for more lab instances (
ServiceNow Administration Fundamentals)
Welcome to ServiceNow (Zurich) Terminate Instance
Micro-Certification - Welcome to ServiceNow (Xanadu) Terminate Instance
Please help on how to terminate these instances
things i tried
1 - logged out and loggin in
2- restarted system
3 - cleared cache and logged in
4- multiple time tried to terminate instance of both above courses ( i did get the pop up notification - terminating the instance ) but it dint get terminated
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4 hours ago
Facing the same issue.
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4 hours ago
Hi @ShaikNawazs,
This is strange. If the instances cannot be terminated manually, then they will be auto-reclaimed in a few days as their lifespan is short.
But if you don't want to wait, you can create a case from Help Centre at the SN University and ask for assistance with that.
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