URL to open ESC and start virtual agent

Carolien
Tera Contributor

Hi all,

I have a requirement where I need a URL that navigates to the Employee Service Center and then opens the default virtual agent conversation (for use in notifications etc). Any help would be much appreciated.

Carolien

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hello,

 

Maybe this helps:

- 2021-02-24 - Article - Toggling Virtual Agent chat client (using Agent Chat configuration!), manually, automatically, using...

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Carolien
Tera Contributor

Thanks Mark, I'll have a look into that!