URL to open ESC and start virtual agent
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‎05-05-2023 07:05 AM
Hi all,
I have a requirement where I need a URL that navigates to the Employee Service Center and then opens the default virtual agent conversation (for use in notifications etc). Any help would be much appreciated.
Carolien

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‎05-09-2023 11:25 AM
Hello,
Maybe this helps:
- 2021-02-24 - Article - Toggling Virtual Agent chat client (using Agent Chat configuration!), manually, automatically, using...
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎05-10-2023 06:50 AM
Thanks Mark, I'll have a look into that!