want to update the request short description before

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Hi All, 

 

Having a requirement that need to update the request short description before triggering the email to the requestor. why because here once the request is created it will trigger the email to the requestor with the request short description. 

 

we want to update the short description  of the request with the static additional info. 

we want to try with the before business rule. 

need suggestions to achieve it. 

 

Thanks. 

10 REPLIES 10

So, you are using a workflow or flow designer to populate the core company record?

Best Regards
Aman Kumar