What is Movework and how can we enable it in our instance

Devansh00
Tera Contributor

3 weeks ago

Hi all,

 

I want to explore about Movework and its configuration in my personal developer instance.

I have tried to find resources but they are little bit complex in comparison to enable in system.

Can you please tell me the resource or any path to enable this.

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3 REPLIES 3

Tanushree Maiti
Kilo Patron

3 weeks ago - last edited 3 weeks ago

Hi @Devansh00 

 

AI features (e.g Now Assist, Agentic AI etc) generally do not work on Personal Developer Instances (PDIs) as those are related to Licenses and operational cost.  Now Assist and advanced AI capabilities are premium features requiring Pro Plus or Enterprise Plus licenses.

 

Here is resources for Movework:

Bringing Moveworks AI to Employee Center

https://www.youtube.com/watch?v=nGepWBzodrI&t=3s

https://www.moveworks.com/us/en/platform/integrations/servicenow#:~:text=ServiceNow%20Integration-,S....

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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AndersBGS
Tera Patron

3 weeks ago

Hi @Devansh00 

 

Moveworks is not available on your PDI.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Devansh00
Tera Contributor

3 weeks ago

As we have some instances where we can enable now assist and all, so i have install the plugin for Movework for employee center but when it comes to do configuration it is not showing. or

Is there any lab instance or any simulator for this so that where i can use this just for experience.

 

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