When transcribing a request to a mail notification, the formatting of the description is being lost.

[AanchalSri]

When transcribing a request to a mail notification, the formatting of the description is being lost, I am currently using current.description.toString() in the mail script but it is skipping the new lines and adding just single space.

[Paul Curwen]

If it's the OOTB Description field then it is already in a string format so there is no need to use toString() 

[Slava Savitsky]

Why do you have to use a mail script for that? Have you tried referencing Description directly in email template using the standard syntax: ${description}

[AanchalSri]

There is a particular template that needs to be followed so there is need to use mail script, I have attached the request's description and how it is being formatted

[Slava Savitsky]

Have you tried current.description instead of current.description.toString() ?