I have created a total of 3 notifications 2 OOB for some reason only one of my notifications is triggering from the record producer. When I submit the notifications from the workspace they are triggering without any issue which is the Opened by notif...
How to migrate chatbot on EC Portal?I have added the chatbot on EC poratl but its not visible on portal. What can i do?Please guide me.
Hello, when setting up the Employee Center Banner Image I experienced a problem. I tried a few different options for the sizing of the Banner Image. 2000*250, 14440*400 and more. It works fine for me when the page is visualized normally, even up to...
Hello We have both the Employee Center and the Workplace Service Delivery installed in our ServiceNow instance, however, the Make a Reservation Content Item cannot be accessed from the Employee Center portal. It is just not visible except if you hav...
I have requirement to filter RITM and INCs being searched on service portal to return only records related to current user. OOB via AI search I am getting all the records.
Hello, Can we change the layout for additional details? Navigation for additional details tab is under my active items widget> Requests button> go to requests summary> click on item> click on additional details. under additional details I want the fi...
Hi,As a default, the "Report knowledge gap" button in SOW is not visable if incidents state is closed. How can I change it? I cant find the condition in the UI Action.Thanks,Sahar.
Error getting while opening catalog item in service portal: Attached error screenshot for this issue, please let me know any idea for this issue.
Hi all,I have read all the possible documentations shared about the Performance Analytics and Domain Separation, yet I am still failing in get PA deployed as we are struggling with the domain separated scenario. Does anyone have some valuables tips t...
Hi, I have installed manager hub plugin. I ran the scheduled job and also ran the RCA fix script. Now when I am impersonating a manager I do not see the Your Team option in the employee center portal, so I am not able to access manager hub. Have I ...
While working on some issues with approval-comments, we noticed that when end-users approve / reject a request using ESC, the comments are directly saved to the target record. This is different from when a request is approved / rejected from the plat...
Hi Team, I have a doubt on how can I translate the text messages that appears in the supplier banner portal [attached screen] because whenever I try to do it by the Messages table or by TRT nothing happens when the user preferred language is Spa/Eng...
Hello!We are currently working on making the employee center consistent, with this, we want to use the same font. Unfortunately, changing the font for homepage search on employee center is not working since it is referring to the constructed styles...
Hello everyone,I am integrating timesheets on employee center by adding a menu item linking to the 'worker_portal' page (see 'Timesheets' button on top right. Doing this, I saw the header widget (allowing to choose previous/next or any timesheet) was...
We've configured this view in Manager Hub for managers to be able to view knowledge articles on behalf of their direct reports. However, the 'view article as' page opens up and does not allow users to access other portal pages. Even when a new window...
