I'm implementing Employee Center Pro for a customer and I'm planning of deploying customized version for it. But how does that work when there are so many scopes involved with EC Pro?Would I need to deploy customized version of each of the involved s...
Hi, I would like to know if it si possible to change/update the fields/columns in the 'user profile page' inside communities
For a News Article (Content Publishing) when the publish date has passed, the active checkbox is set to false, but the State is still Published? How come?Shouldn't the State change to Retired when it's not longer published and inactive? We could buil...
Hi,One of a way our own created dashboard in platform analytics area, doesnt want to show up when the same person goes to hr agent workspace dashboards section (/now/hr/agent/dashboards). Only the OOTB platform analytics admin dashboards are visible....
What role is necessary for the analyst to have access to all Groups and be able to transfer tickets to them?
I wish to bring the Employee Center which is currently not appearing to be out of box. Trying to reset it back to default, but not able to do so. Any suggestion
Hello everyone, hope you're doing fine! I need to modify or create a widget to open incidents on the Employee Center Portal.But not every user, just those who have been added to the watch list.So, in resume, If you have been added to the watch list, ...
Hello ,There are below two plugin available for integration between ServiceNow and Microsoft Teams. 1. ServiceNow for Microsoft Teams2.Microsoft Integrations - Core Please confirm which one of those require to have integration between these two platf...
Hello Everyone, We have a requirement to display the content of the 'description' field of any topic once a user hovers over the 'topic' in the ESC portal. I tried to use the support article from ServiceNow (https://support.servicenow.com/kb?id=kb_ar...
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var sysparm_reqfor = "subject_person"; var URL = ""; var reqFor = g_form.getValue('subject_person'); var someElse = g_form.getV...
Hi all, I have a requirement where I need to have business service status for 5 days from today. Can some please assist me on how can I achieve this. As of now its showing 5 days in the past from today as shown in the screenshot below. I am very new...
Hello I have an interesting issue. I have set this variable to non mandatory (it was configured as mandatory in the beginning). However, it still looks mandatory. There is no client script. I have only 4 UI catalog policies. However, mandatory fiel...
could you help me with the steps on how to create UI Policy for the tak below. Show additional fields for 'Network' category incidents: Objective: Provide additional fields for capturing relevant information specific to network-related incidents.Cond...
Hi, I have to transfer HR case. When user click on Transfer to IT button it should open as attached screenshot to transfer HR case to assignment group. This we are having in place in platform view and we have to achieve it in agent workspace view. I...
