1 catalog item for 2 catalogs not visible on custom portal

[Riyabhatia567]

Hi All,
@James Chun 
Anders Skovbjerg MVP 2026: My Community Power , @Ankur Bawiskar @Chris Doernbra1 

I created new custom portal and Created a separate Catalog for new portal: Partner Catalog 
I want to hide catalog items on newly created Partner Portal and show only a few specific catalog items in new portal.
I added catalog item in more than one catalog?
Service catalog and partner catalog
I am doing search it is still showing service portal not partner portal
I created the search sources as well

[Tanushree Maiti]

Hi @Riyabhatia567 

To hide items on your new portal  and restrict catalog item visibility ,use

 User Criteria , Available For ,Not Available for option of the catalog.

and control Search Sources by removing category - It will not be searchable in portal

refer: KB2648128 Limit catalog item access between users in different portals 

How to restrict Catalog Items on New External Portal created? 

[Riyabhatia567]

Hi @Tanushree Maiti 

But I want to show my catalog items in both the portals but in partner catalog I want to show under partner catalog option in search it is still visible in service catalog.
See image below this is partner catalog and here its is service catalog I created the search sources as well.

[Tanushree Maiti]

Hi @Riyabhatia567 

Make sure for your partner catalog you have selected portal as Partner portal.

Select Available for and not available for properly.

if you have specific filter criteria which need query the table, 

Go fo

1. In the Application navigator, Navigate to the Service Catalog->Catalog Definition->User Criteria

Write your own script in advance->script  section.

[Riyabhatia567]

Yes that I know I also selected partner portal and service portal and applied user criteria