In recent years, application portfolio management has become even more complex. Staying abreast of the latest advancements is paramount to achieving operational excellence and strategic alignment. In order to unlock new levels of efficiency and insight, the Application Portfolio Management (APM) Q2 2024 Store release provides enhancements and updates across several key product areas.
First, we are thrilled to announce the launch of Enterprise Modeling and Visualization in Innovation lab with the May 2024 Store release. This new module is seamlessly embedded in the 'Enterprise Architecture Workspace,' empowering Enterprise Architects, Solution Architects, and other stakeholders to visually model the future state of their business and technology landscapes. By leveraging ServiceNow data and adhering to the full 'Common Service Data Model (CSDM)', our Modeling ensures robust and accurate alignment across all organizational levels.
This move brings enterprise architects closer to other operations teams, fostering a unified approach to business and technology planning. With everyone relying on the same, consistent data, collaboration becomes significantly easier and more effective. The Enterprise Modeling and Visualization module not only enhances the ability to plan and visualize future states but also improves communication and coordination among teams. As a result, organizations can achieve greater efficiency, agility, and strategic alignment, driving innovation and ensuring successful digital transformation initiatives.
In addition, the Portfolio TCO dashboard introduces three widgets that simplify the visualization and analysis of application cost data. Among these enhancements, a dynamic bar chart now offers a nuanced portrayal of business applications ranked by TCO score, providing stakeholders with invaluable insights into cost distribution and prioritization. Complementing this feature is a heatmap, strategically designed to visualize the intricacies of application TCO by cost type and planned disposition, enabling decision-makers to identify cost-saving opportunities and strategic imperatives at a glance.
The introduction of the Business Portfolio Dashboard also provides key updates in enterprise visualization and strategic alignment. Situated within the dashboards page, this new tab serves as a comprehensive repository of business capabilities, capability scores, and critical insights into gaps and unscored capabilities. By offering stakeholders a centralized platform for visualizing and assessing the business landscape, this dashboard empowers decision-makers with the foresight and agility requisite to capitalize on emerging opportunities and mitigate potential risks.
Digital Interface Management updates have created a shift in API governance and relationship management. Through the deployment of a dedicated API tab, organizations can now seamlessly create, track, and manage APIs and their relationships, fostering interoperability and agility in an increasingly interconnected digital ecosystem. Furthermore, the migration of legacy APM Dashboards into the Enterprise Architecture Workspace underscores a commitment to streamlined operations and enhanced analytical capabilities.
Enterprise Modeling & Visualization
Diagram and model IT architecture and capabilities to visualize the future state and achieve business goals.
- Gain a holistic view of the business and ensure that IT 's investments are strategically aligned with business goals
- Visualize and assess the impact of proposed changes, evaluate different scenarios, and identify potential risks before implementing strategies or projects
- Collaborate and bridge the gap between technical and non-technical stakeholders with visualization
Portfolio TCO Enhancements
Three new widgets in the Portfolio TCO dashboard provide additional ways to visualize and analyze application cost data.
- Bar chart of business applications by TCO score
- Heatmap to visualize application TCO by cost type and planned disposition
- List of top 10 business applications with highest cost
Business Portfolio Dashboard
A new tab has been added on the Business Portfolio dashboards page to enable users to visualize business capabilities, capability scores, identify gaps and unscored capabilities.
Digital Interface Management Enhancement
Create, track, and manage APIs and their relationships on the new API tab in Digital Interface Management.
- Create a new API record to track and manage relationships
- Leverage existing CMDB data to add APIs
Business Portfolio Enhancement
Filter business capability scores by Fiscal year to see current and historical data.
Migrated Dashboards
Legacy APM Dashboards have been migrated into Enterprise Architecture Workspace, to better align with future needs. Those dashboards include:
- Application Assessment Dashboard
- Application 360 Dashboard
For more information, review the release notes, then schedule a meeting and demo with your account team, or contact us here. You can also access Enterprise Modeling and Visualization on the ServiceNow Store here, and the link to the Enterprise Architecture & Modeling app here.
For more information on Application Portfolio Management, visit the product page.
