Jon Lim
ServiceNow Employee
ServiceNow Employee

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In the evolving landscape of business technology, the ability to align IT infrastructure with overarching business goals is no longer a luxury but a necessity. Organizations are now turning to advanced tools and methodologies to ensure that their IT investments are not only efficient but also strategically aligned with their future objectives. Among these tools, Enterprise Modeling & Visualization stands out, offering a dynamic way to diagram and model IT architecture.  

 

With the ServiceNow Xanadu release of Enterprise Architecture, businesses are enabled to gain a holistic view of their operations, ensuring that their technology investments are geared towards achieving long-term business goals. By visualizing potential changes and evaluating different scenarios, companies can proactively identify risks and make informed decisions. Moreover, this tool fosters collaboration by bridging the gap between technical and non-technical stakeholders, using intuitive, one-click modeling based on real-time data from ServiceNow. 

 

Alongside this, Technology Portfolio Management offers a structured approach to mitigating risk across the technology landscape. This feature allows organizations to consolidate their technology portfolios, set clear standards through a TRM, and streamline the process of technology approvals within the Enterprise Architecture Workspace. By advising on approved software and hardware product standards, this tool empowers organizations to maintain consistency and compliance while driving innovation. 

 

The third upgrade in this comprehensive suite is Enhanced Digital Integration Management. In an era where businesses rely heavily on integrated systems, understanding and managing these integrations becomes crucial. This feature offers organizations a clear visualization of their integration landscape, including new tabs for managing credentials and SDLC components, tracking past audit records, and documenting external interfaces. By providing a detailed view of subscriber and provider information, companies can ensure that their integrations are not only functional but also secure and well-documented. 

 

These features, when combined, create a powerful framework for organizations to not only manage their current IT and digital landscapes but also plan strategically for the future, ensuring alignment, efficiency, and innovation at every step. 

 

For more information, review the release notes, then schedule a meeting and demo with your account team, or contact us here. 

  

For more information on Enterprise Architecture, visit the product page. 

 

More information on what’s new for EA in Xanadu release below: 

Enterprise Modeling & Visualization 

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Enterprise modeling & visualization allows organizations to seamlessly design and model architecture aligned with the CSDM. 

  • Visualize and assess the impact of proposed changes, evaluate different scenarios, and identify potential risks before implementation 
  • Bridge the gap between technical and non-technical stakeholders with visualization 

Consolidated Technology Portfolio Management

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Proactively mitigate risk with a consolidated technology portfolio 

  • Set and share standards with TRM category catalog for easy access 
  • Request new product approvals from Enterprise Architecture Workspace
  • Advise organizations on approved software and hardware product standards 

Enhanced Digital Integration Management

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Visualize and comprehensively understand your integration landscape, and manage all integrations and interfaces 

  • Manage integrations with external companies and document externally provided interfaces 
  • View and analyze past audit records in activity log 
  • New tabs to manage credentials and SDLC components 
  • Create duplicate integrations with different applications