APM: Data Certification

[Nicole Bell]

Hi

I am looking at implementing data certification capabilities for our Business Application records.  Using the Schedule Definitions, I have set up the required records and the tasks get created and work as expected.  Now that I have completed the certification task - is it supposed to be recorded or related somehow back to the Business App record that was certified?

I cannot see any OOTB way that the task and business app should be related together?  Our users would like to easily see what Bus Apps they have certified, when, etc.

Appreciate any advice on this. 

[Mathew Hillyard]

Hi @Nicole Bell 

I believe the "Certified" field on the Business Application is unticked when the certification tasks are sent out, and then ticked once the Certification Task is completed. If any changes to fields have been made as part of the certification, this should also be reflected in changes to those fields on the target Business Application.

I hope this helps!
Mat

[MEBoatman]

@Mathew Hillyard I'm pretty sure that's not the case. We were told that the "Certified" field is completely manual and thus we don't even use it. I had our ServiceNow team add a "date last certified" and "last certified by" field to Business Applications to be able to track when an app was certified and by whom.

[Nicole Bell]

Thanks! Did you use the suggested script here: 

Solved: How to tell when a Business Application was last D... - ServiceNow Community

Or come up with something else?  I only saw the above link after I posted yesterday.  

[MEBoatman · Accepted solution]

Mine is the accepted solution in the link you provided (Solved: How to tell when a Business Application was last D... - ServiceNow Community).