Application Indicator Scores/ Application scores is not visible after assessment submission. How to make it visible?

[vignesh19]

Hello All,

I have created an application category for a set of applications and have created custom indicator and scoring profile for the same.

The assessment have been submitted by the intended user.

But the scores are not visible in All application scores/Indicator scores.

Have run the scheduled job manually to calculate the scores. Still All Application scores and Indicator scores tables are empty.

Looking for some thoughts...

[ravikumarmv · Accepted solution]

Hi Vignesh

    Please check following - 

1. Make sure the scoring profile which has custom indicator is tied to some business applications. There is a scoring profile reference field on business application form and you choose the scoring profile created.
2. Refer to this article on creating and using Assessments. Make sure assessments are properly setup.
3. Regenerate the scores for a particular fiscal period for which the indicators will have scores. 

Once the progress worker for generating scores is complete you should see scores in indicator scores and application scores table. You can also use differnet type of indicator like custom script, query based instead of Assessment based to make sure if its an issue with assessments.

Thanks

Ravi

[vignesh19]

Hi Ravi,

Thanks for your reply.

The referenced article was extremely helpful and I could solve the issue.

It would be helpful if you could throw some light with the Normalization of scores [the likes of Application weight, scale factor, etc] as it is a bit confusing.

Thanks again..

Regards,

V

[ravikumarmv]

Hi Vignesh

     For more information on the normalization process you can refer to this documentation on how its calculated and what it signifies.

Thanks

Ravi