Resolved! MS Project import
Hi, While importing a MS Project into SN, the icon just spins and spins and the file does not import. Is there a file size limitaiton?
Forum Posts
Resolved! EA Workspace - Business Portfolio
Hi all, I was curious if anyone is experiencing similar behavior when assigning a business application to a business capability via the Business Portfolio section of EA Workspace. It appears that the list of applications stop populating after a certa...
Resolved! PDI instance cannot install TRM due to Hardware Asset Management plugin
I would like to show the value of TRM to my org but due to limitations of the PDI instance and my account for ServiceNow, I am unable to install the HAMP plugin. This is an issue when demoing or understanding if a module is something the org would l...
"Integration Complexity" a standard field?
I ran across a doc on the EA Cloud Assessment Scoring Profile that makes reference to "Integration complexity (integration_complexity) field of the business application record." However I cannot find that field when looking at the business applicati...
How to see/report on whether a Business Application is tied to a Business Capability
While in the Enterprise Architecture workspace Portfolio Health reporting, or even while looking at the Business Application table [cmdb_ci_business_app] how can we quickly and easily see whether or not a Business Application is tied to a Business Ca...
Performance Analytics indicator use
We are looking to remove Performance Analytics and need to determine how many dashboards in the environment are using the PA indicators - any OOTB solutions for this or some other method ? Thanks in advance
Enterprise Architecture Workspace Configuration - Business Portfolio
Hello all, We have recently adopted a new Business Capability hierarchy that I am wanting to import into our production instance, but we have existing capability data that would be considered legacy. Although these are records I will be looking to re...
Exploring the possibility of having one software model links to multiple software catalog items
Hi, We are exploring an idea to name software catalog items with more end-user friendly names. What we are thinking is instead of using the software license name as the cat item, we would like to use the application name that built by the software....
How do I align the fields in the form screen of record in workspace.
I've aligned the field in the form, but when looking through workspace, it doesn't.How do I align the fields in the form screen of record in workspace? How to adjust the UI?
How do I make [planned desperate] a single column in the workspace.
Dear All,In the form of the service side record, the planned desperate column is a single column, but when I open this record in workspace, it is a width column. How do I make [planned desperate] a single column in the workspace.Thank you!
Resolved! How to enable request digital integration form?
Im using digital integration and capturing digital integration and digital interfaces. However the plan is to allow other teams to request digital integrations or digital integration updates in the future and then approve them. I noticed that there ...
What is required to enable "Digital Integration Request" form?
I'm currently using the digital integration module to capture digital integrations,I noticed that there are the following lists Digital interfacesDigital Integrations Digital integration requests I am considering using the Digital Integration request...
Tracking non-enterprise applications
In the past my company’s approach to APM was to dump any and all software into the system (not ServiceNow). The result was that alongside enterprise managed strategic applications were freeware programs installed on single PC’s (out of 30,000 give o...
Resolved! Where can I find the definitions for the fields used in the Digital integration management module?
There are a few fields I dont know the difference between e.g. in the trigger there is "Process driven", Manual, Event. if a person clicking on a step in a process triggers this event would it be manual or process driven? So is there a standard set o...
In workspace, how to filter List Record with filter
Dear All, In workspace, how to filter List Record with filter? The filter I created can filter other reports, but it cannot filter List. Is there any problem with my setting. thank you!