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For years we used applications within our cmdb to represent our applications. Now looking at ITAM it is using Business Applications class within the cmdb. I do not want to duplicate applications within each class if this can be avoided. Is there a...
Background: Capability based planning has been around since the early 2000's as a mechanism to better understand how to map strategic business planning to investment. The notion of capabilities is much more stable than organizational structures, pr...
We are looking into purchasing and deploying APM, but I am struggling to wrap my head around how these concepts fit together post-APM. All of the documentation I have found so far is pre-APM and doesn't include much detail on how ServiceNow relates t...
Hi, We are ready to implement Application Rationalization using the APM module. May I know if anyone has implemented it and how did it work for them? Thanks, T
