Business Capability dropdown in EMV only showing 25 capabilities

MEBoatman
Giga Guru

I'm testing EMV (Enterprise Modeling and Visualization) and started with a blank document. I dragged a Business Capability shape onto the canvas and I'm trying to tie it to an existing capability as shown in the screen print below. However, it appears that the UI limits me to only being able to select from 25 of the 235 business capabilities we have defined. Can anyone help me understand why?

MEBoatman_0-1784661296310.png

The list it provides seems to be in alpha order. I am able to type in the box and entered one much farther down the list alphabetically (started with a "W") and it finds that. I can also enter other things and have it find capabilities that are not shown in the list. But I can't do anything to enable it to let me scroll the full list of capabilities.

 

1 ACCEPTED SOLUTION

yogesh41
ServiceNow Employee

Hi,

I agree the fact you noticed that the choose existing dropdown display only 25 records out of all available. This paginated behavior has been implemented keeping page loading and interactivity latency minimum.

 

I totally second to your opinion that there is no message or indication that only 25 out of total number are display and the user can search to find required record by its name. I will pass this feedback to the product team. 

 

Did you get chance to review diagram of type Capability Map that provide exclusive view to all the capabilitites and their nested relationshsip ?

 

Yogesh 

View solution in original post

5 REPLIES 5

bansibhardwaj
ServiceNow Employee

Hello @MEBoatman 
The technical aspect as to why only 25 records are shown has already been highlighted by @yogesh41 But in case you'd want to view more items, there is a system property that needs to be updated and you can view more number of items. The property is glide.ui.max_ref_dropdown with a default value of 25, but as you can see in the attached SS, once I updated it to 50, I am able to view 50 items in the dropdown. Kindly let me know if that helps, or if there are any other queries to be addressed. Thanks!

Sys_Property_Updated.pngupdated_dropdown.png