Install Type = On Premise

[MEBoatman]

In the ServiceNow documentation for the Business Application Form (link) on the row corresponding to the Install Type field, it shows these options:

• On Premise
• Cloud
• Hybrid
• Third Party Hosted

I verified that these are the options OOB in my PDI.

Why "On Premise"? Not to be nit picking but the proper reference would be "On-Premises". 

Is there any danger if we changed this in our instance? Problems with upgrades?  EA workspace? I can live with it as-is but I do get questions about this so wanted to be prepared to answer them.

[J Siva · Accepted solution]

Hi @MEBoatman 

You can modify the display name of the choice as needed. This change won't affect the workflows since only the backend values are referenced.
During upgrades, you may encounter skipped log records. In such cases, you will need to decide whether to proceed with the out-of-the-box (OOB) version or the custom version.
Apart from this, there won't be any major impact from changing the label/display name of the dropdown value.

Hope this helps.
Regards,
Siva

[Doron Orbach]

The suggestion is for now to modify the choice options label, and as mentioned it wouldn't impact any other area. We will look in the future to correct it

[Dr Atul G- LNG]

Hi @MEBoatman 

No, there is no immediate danger, but it may fail if it's hardcoded anywhere in scripts or logic. The chances of it being hardcoded are low, but it’s still possible. I also suggest making changes in a lower instance first, then conducting a round of testing. If everything looks good, you can move to production.

[MEBoatman]

Interested in hearing from someone at ServiceNow... Any chance this will be corrected in a future release?