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Application Onboarding

Hi All, We have a requirement, when a business application onboarding is requested only the approvers from the respective business unit(which the business application belongs to) should be able to approve the onboarding of the business application. C...

SS13 by Kilo Contributor
  • 1125 Views
  • 3 replies
  • 0 helpfuls

Application category and business services

Hi, We are a higher education school in the process of setting up an EA practice using APM. We are trying to stick as close to CSDM 3.0 as possible. We are currently stuck on setting up categories. The original proposal was to match our business serv...

Amy16 by Kilo Contributor
  • 1177 Views
  • 1 replies
  • 4 helpfuls

Resolved! APM Roles

Hi ,  Is there any difference between these specified roles (APM Admin , APM Analyst , APM Read, APM User ) of Rome version as compare to the previous versions. Thank you !  

Angel27 by Tera Contributor
  • 3014 Views
  • 3 replies
  • 1 helpfuls

Resolved! Business applications vs software?

A question around how to properly manage holistic catalog of applications/software.... We are keeping "business applications" in APM, scoped to include: enterprise platforms, homegrown applications - i.e. apps that 1) have end-users, and 2) lives bey...

Steve V by Kilo Explorer
  • 3023 Views
  • 5 replies
  • 2 helpfuls

Business Application ownership

I would like to get others' insights around the following roles as it relates to business application ownership: Business Owner, IT Application Owner and a custom field, Vertical Owner. In previous years, organizations that I have been apart of  typi...

Resolved! Need help on importing Business Capability

Hello Experts,   I am really need of some expert suggestions, i have some bunch of data provided by customer from APQC to import as Business Capabilities and have a data mapped correctly with hierarchy and dependencies.     I have more than 20+K reco...

Resolved! APM integration with ITOM (Discovery)

Hi Expert, Currently we are implementing APM for one of our client who already has ITOM specific discovery in place. I am new to this DIscovery world i need some standard practices on how to integrate Discovery while implementing APM. Do we really ne...

Force APM Business Capability hierarchy ID

I am planning a migration of our company's existing business capability map into APM. I've run into a snag - we already have assigned hierarchy ID's. But ServiceNow attempts to manage these itself. I need to replicate the hierarchy by ID - I cannot a...