Would like to chat with others using BCM out-of-the-box version. My company has been using BCM for a couple years, but find a some challenges - (1) reporting and (2) determining primary capability if an application is associated with multiple capabil...
Hello! I'm trying to associate suggested technology models to an application service. I've followed the steps provided in this documentation from numerous application services but I always receive 0 software model suggestions count. I have discovery ...
I have a request to setup static APM scoring based on external data that we will import. My thought process for this is below but I'd like to know if anyone else has done this and have any insight. 1. Disable existing scoring indicators.2. Add new s...
Does the Enterprise Architecture Workspace make use of the CSDM or does it use something completely different. I think I saw a webinar which mentioned the CSDM wasn't used, to expedite its development.
We are working to improve our use of APM and CMDB. Can someone provide input on the question below? Is a SQL Server Database typically maintained in APM or CMDB as a Configuration Item
Hello, Thank you for joining us on our APM Vision Series event this week on September 26, 2023. Here are a few post event resources: APM Vision Series Sep 2023 Customer DeckEvent Q&AAPM Evangelist FormAPM Design Partner Resources: APM +ITAM B...
Hi Now Family, I hope someone can guide me throught this. I am currently working on an APM implementation and arrived at the point where I need to schedule the Assessments. Our requirement is to generate the assessments on Business Value & Technical...
Looking for help here. Can someone share how the list of Application Indicator Scores is determined within the Application 360 dashboard. I have attempted to add/remove indicators from profiles, changing "Used in CI Score Calculation" or "Evaluate...
Hello All, I am looking to activate TPM Lifecycle dashboard. I have mapped the Application service to Service software models table [sn_apm_tpm_service_software_model]. Also, all the relevant data is available is software model table like EOL, phase ...
My organization is using an OOTB version of the Change Management module. A year ago, we moved to the OOTB APM module from a homegrown version. After verifying data content and introducing application services to our users, we would like them to bein...
Hello all, What role is required to view the investment portal? The docs indicate that the Create an investment board (servicenow.com) it_project_manager or it_project_user is required to create the investment board, but what if we want users to ac...
Hi,We are currently making preparations for launching ITSM with ServiceNow and I was keen to know what should be the best practice for standardizing the KPI particularly for IT processes.What KPI's do most standard IT companies use that helps to keep...
On the Application Service Software Models table, there is a freeform string field called Lifecycle Full Version, which the docs define as "the granular licensable version of the software". Why does this field exist / what is it generally used for? ...
This is a thread to capture the best practices for managing your application portfolio. I fully expect this article to continue evolving as members ask questions, provide feedback and discuss additional topics. When you first inventory the Busine...
Is there a way to manage the business application lifecycle dates like General Avialablity in APM . Note This is different from Software Model Lifecycle and Hardware Lifecycle Model
