Resolved! OOTB Field Definitions
Where can I find field definitions out of the box fields for APM?
Forum Posts
Resolved! What qualities define a technology stack?
We are implementing APM in a heterogeneous environment, and are not sure how we should define technology stacks. We have previously considered database, web server, j2ee server. The default values seem focused on programming language (which is not ...
Resolved! Application portfolio certification guidance - Provide sites and links
As per my project need i need to complete my APm certification for upcoming work. Completed nowlearning course and got voucher. Need more practice tests and mock exams . Can any one who completed APM certification guide me.
Time Card Approval
My understanding is that only your specified Manager from you user record, or the Project Manager for a project you've been assigned a Project Task for, can approve time cards. And there is not another way to open up approvals further (excluding Del...
Resolved! Add Filter to EA Workspace Rationalization using UI Builder
Hi,I want to add one or more filters to the Rationalization Bubble Chart page in the EA Workspace. I am able to add the filter, but I cannot get the filter to be applied properly after I select it. I have tried several things already and arrived at t...
How to configure the Default Filter condition in Service Portal for Business Process List
Configure the default filter to the APM Business Process list to count and display only the business processes with the condition "Lifecycle Status" is "Operational" and Add within the APM Business Process Detail List View, the ability to change the ...
Enable Predictive Intelligence for Business Application Registration
According to this link, Predictive Intelligence for Application Portfolio Management (servicenow.com), "The solution definitions for the predictive intelligence of Application Portfolio Management are available in the Application Portfolio Management...
Enabling "Show Label name" on "Story Board" under "Sprint Tracking"
Navigation: Service Now>> Agile Development >> Agile Boards>> Sprint Tracking >> Story Board. Using configuration, I have turned on both the options "Show Labels" and "Show label names" but on the board, I only see the color of the selected label bu...
Definition of Business Application Life cycle stage status
Dear All, We are implementing APM for a company in the Netherland and I need some help in regards to Application Life cycle stage status definition. let me start elaborating my confusion and hope someone can help me. Life cycle StageLife cycle Stag...
Resolved! schedule job to remove user after 24hrs from a particular group
Hi All,I wanted to create a schedule job which runs daily to remove users from a particular group.For e.g.: If user raise a request for group access, post approvals, user was added automatically into the group. This was achieved through flow designer...
APM Indicators for Incident, Problem and Change: Business Application Breakdown
I have an issue with setting up APM Indicators and collecting data around ITSM records. The APM Indicators related to Incident, Problem and Change (IPC) collect data from existing PA Indicators, for example, Application Portfolio Management > Applic...
Resolved! Are individually licensed components of ServiceNow considered platform applications?
I am having difficulty with the interpretation of a platform application with respect to Architecture type. I read the example in Management of business applications (servicenow.com) which leads me to believe that any component (a.k.a. module) of Se...
Can we group the task for scripted audit same as data certification?
Hi All,While doing scripted audit for Business Application the task are generating for each application and assigned to its corresponding IT Application Owner, But the problem arises when trying to send the notification. the IT Application owner get ...
Is there a way to include more application information on an application assessment?
Our implementation partner set up a basic assessment for us in APM that matched what we were doing before we adopted ServiceNow's APM. When I generated the assessments, the only thing that the assessor sees is the name of the application and then the...
Content Management / Document Management
We have not used the document management repository but we do use Knowledgebase's. It seems like the document management repository would give us a more granular capability to control access than using KB provides. However, most of our internal use...