Integration with External Knowledge Source(Knowledge Management)
Has Anyone implemented Integration with External Knowledge Source. Please help me implementing.
Forum Posts
Lab instance
HII need more lab instance to finish my micro certification course. Whenever, i click on request on instance, the error comes that there is no more request lab. Could you please help me, I really want to complete my course. I tried to enrol again but...
Search Result
I'm fairly new to this with limited experience. Really stuck any kind of help is appreciated.In UI builder Global search is enabled for portal and in my result page see the list but when click on the them cannot open knowledge based articles but wor...
Resolved! Counting rows and grouping inside ServiceNow Report
Hi - Im a relative newbie to ServiceNow reporting. Please refer to my attachment 1. I am creating a report on the wf_context table, for records started before a certain date, where table name is sc_req_i 2. I then want to group by "work flow" and al...
I need help with forms and modules
I'm creating an application through Studio, and I'm having trouble linking forms to modules, I want the same role to be able to access more than one form in different modules.The application I was trying to create would have an employee registration ...
Business Continuity Coordinator / Contributor Access
Do BC Coordinators have access, or are they be permitted (based on policy) to change the responsible BC Coordinator in a BIA in development? Thank you.EH
Creating a Catalog Task based on selected options in Select Box
Hi There,Can someone give me an idea on this one. Since i used workflow on my Catalog Item and what im doing right now is i have a catalog variable which is a Select Box and that Select Box will be my main in the Request. The Select Box contains 4 Ch...
Platform council creation
We are working to stand up a dedicated instance of SN focused on CSM and along with that creating a platform council. Theres a lot of info on product councils but looking for something more focused on the platform?
Localization tasks are being marked closed-incomplete
Hello Team, We noticed that few Localization tasks are being marked closed-incomplete even after they are translated completely. We are unable to identify why its being makred incomplete as there is no way (?) to go back and check this translated con...
unable to pull the data from email (inbound email action)
I have some custom fields on incident table1.host city(host_city) 2.host country(host_country)when a user sends email with some subject say test INC it should create an inc and map the field values to the form example email SUB : test INChost city : ...
How to get servicenow campaign to include the name of the user dynamically
Morning All, i have created a new campaign for our company, and I have the requirement of having, in the heading text, to show the name of the user initiating the session in my case, welcome Marta.How can i do that? I found a script online which didn...
Automate bulk upload-excel sheet in ServiceNow for ATF
Is there a way to automate bulk upload-excel sheet in ServiceNow for ATF ?If yes please do let me know the process.
How to connect Outbound API coonection with ServiceNow to Control M api
Need to understand how connection we can establish1) How to Authenticate from ServiceNow to control M API 2) What all things required to establish this connection . 3) what will be connection type whether is this I have tried to create Rest Message ...
Assess commercial property security needs, choose effective services for comprehensive protection.
How do businesses assess the unique security needs of their commercial properties, and what factors should be considered when selecting and implementing commercial property security services to ensure comprehensive protection?
Automated responses
Hi! I'm trying to figure out how to automate communications from Servicenow, such as monthly maintenance notifications or change to production notices and the like. Does anyone have experience with this?
