Hello! Have been searching and unfortunately haven't been able to find an answer so hoping someone here can help. We are trying to report on RITMs by the historical workflow that was used to create them. For context, we have an IT service catalog for...
We have 3 catalogs with different items to choose from.I would like to select the 2-step checkout option for only one catalog, but not for others. Currently I can only manage either all with two step or all with one step checkout method.I would prefe...
Hi All,We have configured the integration between ServiceNow and LeanIX as per the below documentation. https://docs-eam.leanix.net/docs/servicenow It was working fine as expected but recently LeanIX side they have changed services to some new IP add...
Hi All, Please help me to create the report called "Open to resolved" time. I dont have admin rights and performance analystics rights. Help me to create with the filters or conditions, how to do that, screenshot or step by step process will be hig...
Hello All, I'm trying to update an Incident from an external application using Table API and getting the "Record doesn't exist or ACL restricts the record retrieval" error.I'm using user with "admin and web_service" roles in it. also, I can log in wi...
Hi Team, We were working on a requirement where we are receiving the response from the third part and that is been stored in the response of HTTP Method by using get method. Now the data received need to be pushed to custom table created. Can anyone ...
I have the custom table, which has the list of child records as a column and i want to get the parent record from this child records when i click the list bottom button?What is my requirement is when I click the button, it has to look any one of the ...
I am trying to do complete my task but i couldn't find publish option for my report.
Has Anyone implemented Integration with External Knowledge Source. Please help me implementing.
HII need more lab instance to finish my micro certification course. Whenever, i click on request on instance, the error comes that there is no more request lab. Could you please help me, I really want to complete my course. I tried to enrol again but...
I'm fairly new to this with limited experience. Really stuck any kind of help is appreciated.In UI builder Global search is enabled for portal and in my result page see the list but when click on the them cannot open knowledge based articles but wor...
Hi - Im a relative newbie to ServiceNow reporting. Please refer to my attachment 1. I am creating a report on the wf_context table, for records started before a certain date, where table name is sc_req_i 2. I then want to group by "work flow" and al...
I'm creating an application through Studio, and I'm having trouble linking forms to modules, I want the same role to be able to access more than one form in different modules.The application I was trying to create would have an employee registration ...
Do BC Coordinators have access, or are they be permitted (based on policy) to change the responsible BC Coordinator in a BIA in development? Thank you.EH
Hi There,Can someone give me an idea on this one. Since i used workflow on my Catalog Item and what im doing right now is i have a catalog variable which is a Select Box and that Select Box will be my main in the Request. The Select Box contains 4 Ch...
