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a month ago
Unable to login into my service now account and also getting an error page isn't available error while logging in to my service now account after providing the user id and password. please help with this issue.
Solved! Go to Solution.
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a month ago
Hi @viplavkumar ,
If your user name and password are correct, try this approach
The URL Hack: Look at your browser address bar. Delete everything after [service-now.com/](https://service-now.com/) and type navpage.do or login.do right after the slash (e.g., [https://instance.service-now.com/navpage.do] then hit Enter.
Go Incognito: Open a private/incognito window and try logging in. If this works, clear your regular browser's cookies and cache.
Contact Your IT Admin: If the steps above fail, your individual user profile has a corrupted landing page preference . An admin will need to reset your user preferences from the backend.
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3 weeks ago
This solution is not working for me, and I have reset my PDI and am using it. Now the new PDI is working for me. Thank you for taking your time and providing the solution.
