Anyone passed Now Assist for Field Service Management Implementation Bootcamp Accreditation exam

shreedevin
Giga Guru
Giga Guru

Hi 
Did anyone pass below exam please message here 

Now Assist for Field Service Management Implementation Bootcamp Accreditation


https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&path_id=5e750a1293cb...

3 ACCEPTED SOLUTIONS

shreedevin
Giga Guru
Giga Guru

shreedevin_0-1742561873040.png

i think these are the question we all are making wrong . Anyone can you please guide me on theses answers

View solution in original post

Hi @shreedevin ,

 

Please check if this helps.

 

1. In order to enable the Gen AI task summarization..

Ans: Closed Complete and close incomplete

 

2. What is required for the automated work order...

Ans: A minimum of 200 words entered

SN_Learn_2-1745907774681.png

 

3. Where can you find the option to activate the now assist panel...

Ans: From the turn on now assist panel

SN_Learn_0-1745907698928.png

 

 

4. Which step automatically generates closure notes...

Ans: Select generate closure notes

 

SN_Learn_1-1745907742898.png

 

 

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.

View solution in original post

shreedevin
Giga Guru
Giga Guru

Thank you @SN_Learn  
@AnubhavA  Please find the passing answers below 

Now Assist for Field Service Management Implementation Bootcamp Accreditation



Question

What does the Now Assist Summary section in the Now Assist Admin home page provide a quick glance of?

  1. Onboarding popup information
  2. Access to various pages such as Home, Now Assist Features, and Settings
  3. C. Product-specific plugins such as Technology, Customer, and Employee workflows
  4. D. Installed/uninstalled plugins and skill usage dashboard

Answer

The correct answer is:

  1. Installed/uninstalled plugins and skill usage dashboard

Question

In order to enable the gen Al task summarization feature in the Now mobile application, which of the following screens, has to have the gen_ai_user_action... action activated?

  1. Parts and Parts requirements
  2. Activity stream and Add Comment
  3. Complete work orders and Complete To Do
  4. Closed complete and Close incomplete

Answer

The correct answer is:

  1. Closed complete and Close incomplete



Question

In the Now Assist Admin console, where can you find links to access various pages such as Home, Now Assist Features, and Settings?

A Navigate to Now Assist Admin > Home

  1. Check the ServiceNow Store Application
  2. Check the Install product plugins section
  3. Verify the Now Assist Skill Usage

Answer

The correct answer is:

  1. Navigate to Now Assist Admin > Home

Question

What is required for the automated Work Order Task summarization to function properly?

  1. A minimum of 150 words entered into configured input fields
  2. A minimum of 100 words entered into configured input fields
  3. C. A minimum of 250 words entered into configured input fields
  4. D. A minimum of 200 words entered into configured input fields

Answer

The correct answer is:

  1. A minimum of 200 words entered into configured input fields

Question

Which of these are inputs for Now Assist to perform Al-generated Work Order Task Summarization? A Short Description, Parts, Product, and Resolution

  1. Name, Date, Work notes, and Priority
  2. Description, Short Description, Work notes, and Additional comments
  3. Short Description, Summary, Status and Assignee

Answer

The correct answer is:

  1. Description, Short Description, Work notes, and Additional comments

Question

Which step automatically generates closure notes for a task in the Now Agent mobile application?

  1. Select start work
  2. Select Generate closure notes
  3. Select Accept
  4. D. Select Close complete

Answer

The correct answer is:

  1. Select Generate closure notes

Question

After the Now Assist Panel is enabled, what is the first step in configuring the skills needed for Work Order Task Summarization?

  1. Click the Turn on button in the Summary section
  2. Choose Technology from the Select product choice list
  3. Select View details in the installed section 1
  4. Click Activate skill on the Closure Notes Summarization card 2

Answer

The correct answer is:

  1. Choose Technology from the Select product choice list

Question

Where can you find the option to activate the Now Assist panel for Case Summarization?

A Select Customer from the sidebar

  1. Click the Installed tab on the All available Plugins page
  2. From the Turn on Now Assist panel popup dialog box
  3. D. From the top of the Now Assist Admin page, click the Settings link

Answer

The correct answer is:

  1. From the Turn on Now Assist panel popup dialog box

Question

What can be analyzed in the Skill usage section of the Now Assist Admin home page?

  1. A. The frequency of skill utilization by users
  2. B. The average response time of the system
  3. The number of active users on the platform
  4. The performance of the ServiceNow Instance

Answer

The correct answer is:

  1. The frequency of skill utilization by users


    Please mark this response as correct or helpful if it assisted you with your question.

    Thanks and Regards
    Shreedevi

View solution in original post

6 REPLIES 6

shreedevin
Giga Guru
Giga Guru

Thank you @SN_Learn  
@AnubhavA  Please find the passing answers below 

Now Assist for Field Service Management Implementation Bootcamp Accreditation



Question

What does the Now Assist Summary section in the Now Assist Admin home page provide a quick glance of?

  1. Onboarding popup information
  2. Access to various pages such as Home, Now Assist Features, and Settings
  3. C. Product-specific plugins such as Technology, Customer, and Employee workflows
  4. D. Installed/uninstalled plugins and skill usage dashboard

Answer

The correct answer is:

  1. Installed/uninstalled plugins and skill usage dashboard

Question

In order to enable the gen Al task summarization feature in the Now mobile application, which of the following screens, has to have the gen_ai_user_action... action activated?

  1. Parts and Parts requirements
  2. Activity stream and Add Comment
  3. Complete work orders and Complete To Do
  4. Closed complete and Close incomplete

Answer

The correct answer is:

  1. Closed complete and Close incomplete



Question

In the Now Assist Admin console, where can you find links to access various pages such as Home, Now Assist Features, and Settings?

A Navigate to Now Assist Admin > Home

  1. Check the ServiceNow Store Application
  2. Check the Install product plugins section
  3. Verify the Now Assist Skill Usage

Answer

The correct answer is:

  1. Navigate to Now Assist Admin > Home

Question

What is required for the automated Work Order Task summarization to function properly?

  1. A minimum of 150 words entered into configured input fields
  2. A minimum of 100 words entered into configured input fields
  3. C. A minimum of 250 words entered into configured input fields
  4. D. A minimum of 200 words entered into configured input fields

Answer

The correct answer is:

  1. A minimum of 200 words entered into configured input fields

Question

Which of these are inputs for Now Assist to perform Al-generated Work Order Task Summarization? A Short Description, Parts, Product, and Resolution

  1. Name, Date, Work notes, and Priority
  2. Description, Short Description, Work notes, and Additional comments
  3. Short Description, Summary, Status and Assignee

Answer

The correct answer is:

  1. Description, Short Description, Work notes, and Additional comments

Question

Which step automatically generates closure notes for a task in the Now Agent mobile application?

  1. Select start work
  2. Select Generate closure notes
  3. Select Accept
  4. D. Select Close complete

Answer

The correct answer is:

  1. Select Generate closure notes

Question

After the Now Assist Panel is enabled, what is the first step in configuring the skills needed for Work Order Task Summarization?

  1. Click the Turn on button in the Summary section
  2. Choose Technology from the Select product choice list
  3. Select View details in the installed section 1
  4. Click Activate skill on the Closure Notes Summarization card 2

Answer

The correct answer is:

  1. Choose Technology from the Select product choice list

Question

Where can you find the option to activate the Now Assist panel for Case Summarization?

A Select Customer from the sidebar

  1. Click the Installed tab on the All available Plugins page
  2. From the Turn on Now Assist panel popup dialog box
  3. D. From the top of the Now Assist Admin page, click the Settings link

Answer

The correct answer is:

  1. From the Turn on Now Assist panel popup dialog box

Question

What can be analyzed in the Skill usage section of the Now Assist Admin home page?

  1. A. The frequency of skill utilization by users
  2. B. The average response time of the system
  3. The number of active users on the platform
  4. The performance of the ServiceNow Instance

Answer

The correct answer is:

  1. The frequency of skill utilization by users


    Please mark this response as correct or helpful if it assisted you with your question.

    Thanks and Regards
    Shreedevi

Thanks a lot sharing the answers! I got 78%