FSM-Suppress work order task created from a template
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04-04-2024 06:31 AM
Hi All,
I am looking to suppress one of work order tasks configured in our template. Below is scenario,
- Work order template consists of 5 tasks.
- usually these 5 tasks should created and assigned to respective agents.
- in few scenarios, 1-2 tasks doesn't require based on certain conditions.
I do not find a place holder to apply these conditions on those tasks. Please guide me the steps/process to apply above scenarios
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