HI @Priyanka56 ,
I trust you are doing great.
First, it's important to ensure that the translated versions of your knowledge articles are properly configured and compatible with the Utah Patch-1 release. Sometimes, during upgrades, certain customizations or configurations may require adjustments to align with the latest version. I recommend reviewing the documentation and release notes provided by ServiceNow for the Utah Patch-1 release to understand any changes or considerations related to translated knowledge articles.
Additionally, I suggest checking the browser console for more detailed error messages that could provide insights into the specific JavaScript error. The browser console usually displays the line number and error description, which can be useful for troubleshooting. You can access the browser console by right-clicking on the page, selecting "Inspect," and navigating to the "Console" tab.
If you encounter any specific error messages in the browser console, please provide them, and I'll be glad to assist you further in diagnosing and resolving the issue. Feel free to share any relevant code snippets or configuration details related to the translated knowledge articles if available.
Was this answer helpful?
Please consider marking it correct or helpful.
Your feedback helps us improve!
Thank you!
Regards,
Amit Gujrathi
