Hi, All
I would like to know the specific ServiceNow features that are effective for the following requirements. It would be very helpful if you could attach documents if available.
"1. Service Asset Management and Configuration Management
1-1. Plan and execute the release of new services and updates
2. Process for improving steps
2-1. Record and update information related to service assets in line with changes made (implemented in step 6) 2-2. Centralized management of IT service configurations and the components that support them"
Additionally, would service portfolio management be effective for these requirements?
