About IRM's Policy Acknowledgement.

Ohki_Yamamoto1
Tera Contributor

Can you give us a specific example of how Policy Acknowledgement is used in a real business use case?

 

My understanding is that it is a questionnaire used to confirm policy compliance with each company's employees.

(Do you mean whether they are actually compliant with what the policy says? Is that what you mean?

 

In that case, I don't see a clear difference between this and Attestation in terms of business operations.

 

Please could you please enlighten us?

 

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Community Alums
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Hi @Ohki_Yamamoto1 ,

Policy acknowledgment forms are more than just a bureaucratic requirement; they are a strategic tool for bridging the gap between communication and compliance. 

As your business operations and the regulatory landscape evolve, so will your policies. It’s essential employees are kept up-to-date. But communicating new policies isn’t enough; you have to make sure they’re read, understood, and accepted.

They fulfil several useful functions, including:


● Evidence of Communication: Provides a tangible record that the employee has been informed of the new policy.
● Accountability: Ensures employees understand their responsibilities and can be held accountable for adhering to company policies.
● Legal Protection: Serves as evidence in legal or regulatory scenarios to prove the company informed employees of specific policies or procedures.
● Promotes Compliance: Emphasizes the importance of the policy, encouraging employees to comply.
● Feedback Loop: Allows employees to ask questions or seek clarifications before signing, ensuring they fully understand the policy.
● Standardized Process: Provides a consistent approach to policy dissemination and acknowledgment across an organization.
● Audit Trail: Assists in internal and external audits by providing a paper trail of policy awareness and acceptance.

 

Now, Let's undestand by an example:

We have  Policy called "Facility Management policy" which needs to be Read and Acknowledged by a set of  "Audience" ( which is nothing but a user criteria) .

Now you have a option to run a policy acknowledgement campaign such that this policy can be rolled out for the employees who needs to acknowledge that they have read and abide by it.

 

Product Document : Acknowledge a policy 

For the policy to be rolled out it has to be in Published state:

SandeepDutta_0-1726214039753.png

You have option to give the employee/user a ability to decline the policy and raise a exception request or this policy needs to be adhered.

SandeepDutta_1-1726214146855.png

 

 

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Community Alums
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Thanks @Ohki_Yamamoto1