Hi, Due to a business requirement, we would like to add Partially Effective as one of the options for Design/Operation Effectiveness field in a Control Test. The current options that we have configured are Effective & Ineffective. What are the impact...
Dear Team, I am unable to see 'supporting Data' section in 'Indicaror result' after we executed indicator, Kindly help me on the same. PFA, Thank you.
@Community Alums
Hello Experts, I am working on a document, I need to add audit management task lifecycle, interviews,walkthroughs etc.Could anyone assist me on this please? Thanks in advance!ujjwala
Hello Team,I am using GRC Tool in Tokyo version and trying to save one client callable script include however it's prompting a message "Select a user role for Access Control on this Client Callable Script Include". When I am selecting a role it's cre...
We are working with a client who is using multiple ServiceNow instances for IRM (one instance for the US and the other for Europe)I was looking for use cases for multiple instances of IRM in different geographical areas. How can these two instances w...
Hi, We have a requirement in Control Indicators, where we need to fetch only few samples of the Supporting data from the full population. We know that there is already a "Sample size" field on a Basic Indicator. But we need to implement the same logi...
Running into multiple issues with Policy Exception. Anyone know why? Here are the scenarios: Requester submissionIf an end user submits a new policy exception, it greys out the compliance approval field and auto-approves the request.Control objectiv...
Hi there, I have been pulled into assist with an issue with the attestation assesments. My knowledge is very limted in this area, so reaching out to see if anyone can help. The team want to start assigning attestations to users in the instance. The f...
Hello Team,I have 2 fields I want to make mandatory based upon different different view. and also want to make mandatory on workspaces. How can I achieved that?@Community Alums
When viewing the Risk Overview Dashboard (Risk > Overview) the heatmap charts (Inherent Risk Heatmap and Residual Risk Heatmap) no longer have numbers or borders. When you mouse over each box it does show the count of risks, so the underlying data is...
We just recently upgrade our GRC modules and notice that "Control Objective" field is now mandatory, even for our ad-hoc controls that doesn't tie to any Control Objective (CO). Per further investigation, we noted a UI Policy on Control record that m...
I have a policy exception record that is in Awaiting Approval state, and there is an approval rule configured for that which triggered for my record. Now all the approvals are approved but still the record is in Awaiting approval state.What is the pr...
Hi All,I am new to Servicenow GRC and here in my organization I have client interview on IRM and secOps.Please share any related document, sites or blog which help me to get this opportunity.Thanks in advance. Thanks and Regards,Juganta Kishore Nayak...
Hello Team, I have 3 RAM's and I have same question((Inherent assessment) in RAM after the assessment I want to copy all assessment responses and forward to 4th RAM (inherent section). How can we achieved that in ServiceNow? @Community Alums @Ahmed D...
