GRC forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

What does the Theme define for a Service Portal?

What does the Theme define for a Service Portal?1. The background colors used in ServiceNow portal 2. Defines the look and feel of an entire Service Portal 3. The look and feel of the service portal homepage4.The images used in service portal

Samiksha_12 by Tera Contributor
  • 1964 Views
  • 2 replies
  • 3 helpfuls

Why would a Page Route Map be defined?

Why would a Page Route Map be defined? 1 . To redirect users to a Service Portal login page 2 . To redirect users to a Service Portal after they login 3 . To specify what Search Sources a Service Portal should use 4 . To automatically redirect users ...

Samiksha_12 by Tera Contributor
  • 2586 Views
  • 1 replies
  • 0 helpfuls

Can't close audit task

Hi,  This is on the Audit Task, When we approve it, it says Planned start date should be before planned end date. Where can we modify it?    

jajay_0-1698886524443.png jajay_1-1698886543132.png
jajay by Tera Contributor
  • 841 Views
  • 4 replies
  • 0 helpfuls

Vendor portal team management

Even after providing detailed instructions and adding helpful hints to our notifications, our vendor contacts continue to struggle with creating users and assigning them to questionnaires. As a result, our team spends many hours per week meeting with...

Melissa14 by Tera Contributor
  • 620 Views
  • 1 replies
  • 1 helpfuls

Resolved! GRC integrated with Knowledge

I have a customer case where I would like to integrate Knowledge with the GRC module. The link seems to be the Policy element. My objective is to create policy documents in word and use the Managed document module in ServiceNow, where I store the pol...

Petter-B by Tera Contributor
  • 1046 Views
  • 1 replies
  • 1 helpfuls

Error Creating Credential Alias for Microsoft OneDrive spoke

We are trying to configure a Microsoft OneDrive spoke using the instructions athttps://docs.servicenow.com/bundle/utah-integrate-applications/page/administer/integrationhub-store-spokes/task/setup-msonedrive.html We have been successful at* Configuri...

Will Mathies by Tera Contributor
  • 1856 Views
  • 1 replies
  • 1 helpfuls

Copy selected items from related list

Hi guys,I got a question, I am trying to add some extra functionality to the "Copy Plan" button on the Plan form. In that form there's a related list of "recovery tasks" and I am trying to somehow grab what records are selected on that list through a...

Community Alums by Community Alums  
  • 313 Views
  • 1 replies
  • 0 helpfuls