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Forum Posts
Resolved! Not able to edit related list on policy table
Hello Experts, I have been trying to edit related list on the policy table. Every time, I am modifying by configure ---list layout The order of the fields is getting changed back to the default view Could anyone suggest me how to apply fix for thi...
how to hide display message on service portal which is applicable to view only in native UI?
Hello Experts,I have a display business rule written on policy table which is showing display message on native UI as well as service portal, Is there any way i can hide this info message on service portalThank you in advance,Ujjwala
Resolved! Control Objective Relationships
I am trying to relate control objectives to each other without necessarily using a Parent/Child relationship. There is a table called Control Objective to Control Objective (sn_compliance_m2m_policy_stmt_policy_stmt). I cant figure out how exactly to...
Control Implementation Description
How are control implementation descriptions handled in policy & compliance as well as continuous authorization? To keep things consistent with SSP, which has both control objective and then control implementation description, control objectives are c...
Resolved! how to check what is triggering script action and event associated with it?
Hello Experts,I have a script action named " Request acknowledgement' which is triggering an event req_acknowledgement which is running on Acknowledgement campaign tableScript : new PolicyAcknowledgementUtil().sendPolicyAcknowledgements(current)Our c...
OSCAL Support
Does SNOW GRC have the ability to consume Open Security Controls Assessment Language (OSCAL)? I cannot find any documentation on it, so I am thinking no, but curious if anyone has attempted to work with OSCAL and SNOW GRC.
What needs to be configured to integrate with RSS feeds?
Hello Team, can someone please help me with this question. Thanks in advance.
What are the Classic Risk Score Types?
Hello Team, I have a doubt in the Classic Risk Scoring Types. Thanks in advance.
GRC Policy Uploads
Hey GRC team, Does anyone know if there is an easier way to upload Policy text to ServiceNow? While we have been a ServiceNow shop for a few years we have never figured out a good way to upload our Policies into SNOW. We do all of our editing in Word...
Resolved! Unable to create Issue marked as Parent or Is grouped (Checked) in GRC Issue Management
Hi All, I am unable to create Issue marked as Parent or Is grouped (Checked) in GRC Issue Management. I know when an attestation fails, it creates 2 different issues - one as parent and one as child based on some setup of Issue Group by Rule. But is ...
Count of records in related list in report
Hi Community, I need to create a report in which when I apply filter for vendor (manufacturer) it should show related business applications like how many business apps are associated with the filtered vendor, then how many servers those business apps...
Resolved! Risk Portal
I asked our consultant about the Risk Portal within ServiceNow GRC. I thought this looked like a good tool for customer engagement but my consultant was a little reluctant to use it. Does anyone have any experience in using it and the benefit you get...
Impacted Controls
We recently implemented our Vulnerability Response module within SN. Currently, with our policy exceptions we can go through the normal approval process without entering impacted controls, but since implementing the VR module, when we receive a polic...
Resolved! what are the issue identification rules in audit management ?
Hello Experts,Could anyone explain me what are the issue identification rules in audit managementI need these rules to explain in pptPlease help Thank you,Ujjwala
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