Add button on Related list

BKash
Tera Contributor

I have created a new Add button on related list[sn_grc_issue] so that I can add issues on the related list of the record. I have created the Add button using related list actions but when I am trying to add the issues, it's adding and creating new entries instead of adding existing issues to the list. Can anyone help on this?

BKash_0-1741853891649.png

 

5 REPLIES 5

Community Alums
Not applicable

Hi @BKash ,

You can use the concept of "Edit" button here not "Add".

 

Ankur Bawiskar
Tera Patron
Tera Patron

@BKash 

what do you mean by this->when I am trying to add the issues, it's adding and creating new entries instead of adding existing issues to the list

this link will help you to achieve

SOLVED: Workaround for "Edit ..." buttons on Related Lists of Workspaces 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hello @Ankur Bawiskar , When I select an existing issue record and click "Add," instead of adding the selected issues, the system is creating new issue records instead.

The related list is not an m2m table so the above workaround isn't appropriate for my requirement

 

@BKash 

Got it

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader