In servicenow, post my policy is in published state I change the owner and it comes back to draft

Rishabh2631997
Tera Contributor

The approval process goes like this.The policy is made in draft state  by owner and post that to goes to reviewer who reviews it and than it goes to approver.Once approver approves it, the policy goes to published state.Now suppose ,I want to change the owner after sometime due to some reasons for example if the owner is terminated, the policy goes back to draft state. So in this case ,I change the owner again and I want to skip the approval process and go to Published state directly how can it be done?

2 REPLIES 2

Community Alums
Not applicable

Hi @Rishabh2631997 ,

That's the expected behaviour OOTB.

 

Community Alums
Not applicable

Hi @Rishabh2631997 ,