Advanced Risk Management - How to create an overall Inherent Risk Map

AEterni
Mega Guru

‎01-15-2022 10:38 PM

Hello Experts,

First of all please accept my apologies as the following post/question may not be clear.

My team and I have recently deployed the Advanced Risk Management module for our colleagues from the data governance department.

Following the requirements of the data governance team we have created 12 risk assessment methodologies (RAM) From a configuration standpoint, these 12 RAMs are exactly the same, so:

  • same inherent risk setup
  • same control effectiveness setup
  • same residual risk setup

For the inherent risk, we have enabled the out of the box heatmap.

So far so good. We have then created a dashboard for the data governance team using the out of the box widget called Inherent risk map.

Only at this point, we have realised that the widget can display information ONLY when a specific RAM is selected from the filter.

We were wondering if it's possible to create an inherent risk map that displays a summary of all RAMs.

Any idea how to do that?

Thank you for your help.

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Naveen Kumar4
ServiceNow Employee
ServiceNow Employee

‎01-16-2022 09:00 PM

Hi Alessandro Eterni,

It works like you mentioned that OOB heat map set up only works for a single RAM at any point of time. If you want to show summary of all RAM's in one heat map that must be customisation.

 

If all RAM's having same set up, You should have created a single RAM and use it in dashboard. Why did you create different RAM's with same set up? Can you please elaborate the use case here?

 

Different RAM's may have different set of assessment types and factors. Aggregating in a summary not always possible. I suggest to create a different heat map widget on your own for this case.

 

Thanks,

Naveen

Sebastien Fix
Giga Guru
Giga Guru

‎01-17-2022 01:07 AM

Aggregation / roll-up across multiple RAMs is on the Roadmap. Also re-using one RAM across multiple Entity Classes is also on the RoadmaP 🙂 

As of now you HAVE to pick a Primary RAM for an Entity Class; and only that ones will display when looking at an Entity from that Class. Like Naveen says, you can write some code to aggregate those RAMs (especially since setup is the same) and then display that newly made Consolidated RAM in your Widget. 

 

PS: I assume you create 12 similar RAMs because you have 12 Entity Classes to work with? For the time being, you could put all your entities into one single Class and when the improvements come, re-assign entities to correct Class.

 

 

 

AEterni
Mega Guru

‎01-17-2022 02:31 AM

Hello Naveen and Sebastian,

the reason why we are using 12 RAMs is that we have 12 independent entity classes that our IRM team wants to keep separate.

It is good to know that "Aggregation / roll-up across multiple RAMs is on the Roadmap. Also re-using one RAM across multiple Entity Classes is also on the Roadmap".

Putting all entities in our single class is not an option, so we will wait for the improvment.

Thank you again for your support.

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