Aligning policy categories and knowledge base categories

Tom_T
Tera Contributor

Hello!

 

I'm looking for solutions/ideas to align policy categories with KB categories. 
Purpose: Filtering for the policy categories in the KB

Situation:

  • Policy categories are only available in Policy moduel/table.
  • OOTB it is multi select field
  • When a policy document is published - it gets published as either policy, standard or procedure
  • in KB after publishing there is only categories policy, standard and policy
  • no sub-categories / policy categories are unknown
  • creating sub-categories in KB doesn't help since documents are only published in the 3 main categories for policy documents

Purpose:

To enable KB user to find different kinds of policy documents easier in the KB I want the same categories as in the policy backend in the KB. 

 

Has anybody done this before? Thx for your help and ideas. 

 

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