Assess' button on Risk record from Risk Workspace

[NishantR]

When someone clicks on 'Assess' button on Risk record from Risk Workspace , system opens up a Glide Model . Could somebody help on figuring that configuration out.

Note : This is related to Risk Workspace and not the classic risk form.

[GlideFather]

Hi @NishantR 

do you mean the clicking part or what is going to be opened afterwards?

[NishantR]

Hi , @GlideFather I actually wanted to modify few fields and its logic on the popup that appears after 'Assess' button clicked , but unable to figure out UI page or script which construct that model.

[GlideFather]

@NishantR I don't have the particular plugin activated, but search for UI Macros, glideModals (careful not Model as per your description) using SNUtils, and perhaps the UI Page as well

[Shruti]

Hi,

1. Make sure client checkbox and workspace button is checked on Assess UI action

2. Sample workspace client script code

function onClick(g_form) {

    var fields = [{

            type: 'choice',

            name: 'reason_code',

            label: 'Reason code',

            value: ' -- Select -- ',

            choices: [{

                    displayValue: 'Duplicate',

                    value: 'duplicate'

                },

                {

                    displayValue: 'Canceled',

                    value: 'canceled'

                }

            ],

            mandatory: true

        },

        {

            type: 'textarea',

            name: 'comments',

            label: 'Comments',

            mandatory: true

        }

    ];

    g_modal.showFields({

        title: 'Additional information needed',

        fields: fields,

        cancelTitle: 'Cancel',

        confirmTitle: 'Submit',

        cancelType: 'default',

        confirmType: 'confirm',

        size: 'lg'

    }).then(function(fieldValues) {

        g_form.setValue('work_notes', fieldValues.updatedFields[0].value);

        g_form.save();

    });

}

3. Refer the documentation - https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/app-store/dev_portal/API_referenc...