Assistance needed with Approval Rule on Compliance Request Table

[KrishnaKanth73]

Hello Team,

I have created an approval rule on the Compliance Request table (sn_comp_case_compliance_request) using the Approval Rules module. However, even after an approver approves a record, the approval records are still show the state as "Requested" instead of being updated to "No Longer Required."
Note: There is no option to select 'Any' Approvers in the Approval Rules.

Could anyone kindly suggest how to resolve this issue?

Thank you for your help!

Best regards,
Krishna

[Connor Levien]

@KrishnaKanth73 I would refer to one of the OOTB approval flows on how to trigger approvals and have them cancelled when no longer required.

For example if you use the OOTB ask for approval widget, it has built in handling to do things after approval is received, as part of this action it can handle cancelling the other approval requests. This is a lot easier to do than via scripted business rules

Using grc approval config

Using rules approach