Authority document question

[MR13]

Hi All,

We have authority documents imported into the table. However, they donot currently have any sourceID. When we do any integration with UCF - what will happen with these regulations? Are they not considered at all? 

Is it a best practise to have some authority documents without any source with which it refers to?

[ndt13]

I'd recommend testing the import of authority documents with the UCF integration in a sub-prod environment. If I recall correctly, all existing authority documents have to be deleted in ServiceNow before the UCF integration will process the import.

[Praful3]

There is three aspect for importing Authority Document.

1. UCF integration : If you get through authorized source, easy to maintain & help you for future upgrade.

2. Manual : You have to maintain this from your end, require admin effort.

3. Manual + UCF Integration : This is exactly your case, In testing environment you can have all this combination, but as you move to prod, highly recommend to with UCF, But if due to any business requirement if you are importing Authority document, It may be duplicate but System will never recognize this (as you mention NO source Yes true, No harm but duplicity of data.). Manual option provided for various reason, every option has own Pros & Cons

Hope this suffice your requirements.

Thanks

Praful

[Sushma Rudrayai]

If the load is from excel > transform map take the sourceID (sys_id of the existing source or create a master manually) and populate it in your source side itself before you transform to these table, I did that for one of the clients

Hit helpful if it was 🙂