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Resolved! Parent and Child Control Objectives

I am working on testing Parent and Child Control Objectives, but with not much success.  I created a Child CO and associated it to a Parent CO.  The Parent CO is already associated to the Business Application Entity Type and I can see the Child CO is...

Bob3451 by Tera Contributor
  • 2155 Views
  • 4 replies
  • 1 helpfuls

Operational Risk Management (ORM)

Hi Community, I can see ORM is being offered separately under 'IRM Professional' license, however there is no separate plugin available for ORM.  Trying to understand if there are any additional capabilities / applications being offered in the name o...

Anurag22 by Tera Expert
  • 1031 Views
  • 1 replies
  • 0 helpfuls

BCM Plan update dependencies button issue

Hello all, I have added a new element definition for a CI class and that is now available under Plan scope section but when I select any CI in that as a primary scope and click on Update Dependencies button nothing is updated.Do I need to make change...

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Impact of Control Attestation in the Control Lifecycle

Hi! Maybe someone can give me a simple explanation on what happens to the control after being attested? Where does its impact land on the GRC or which parts of the application is it being used?

Momiji by Tera Contributor
  • 892 Views
  • 3 replies
  • 0 helpfuls

Resolved! GRC - Risk Statement - Cascade Changes - Risk State - 'draft'

Hi All,  Please can someone assist, when updating a Risk Statement, a OOB Business Rule - 'Cascade Changes' set the State of all risks to 'draft' I made the changes to the business rule to exclude updating the Risk state 'draft' when the risk.categor...

Manus_Bolton by Tera Contributor
  • 1683 Views
  • 4 replies
  • 1 helpfuls

Automated factor

Hi, I am working on the automated factor to collect the data likelihood data automatically.1.As per our requirement Based on surveys result of particular field it needs to calculate automatically.So I have created a Survey with some string fields and...

Munny1 by Tera Expert
  • 806 Views
  • 1 replies
  • 0 helpfuls

Incorrect "Reliant Entity" Activation

 It was observed that, in certain cases, when an entity is deactivated then later reactivated, the wrong "reliant entity" associations (Control-to-Entity records, sn_compliance_m2m_control_entity) are reactivated when the entity is reactivated.  In o...

Resolved! 1st line control testing

Good afternoon,We have implemented IRM including Audit management and we are wondering what functionality other organizations use for '1st line control testing'. At the start of our implementation we used 'Audit control tests' but a few years back we...

Rutger2 by Tera Contributor
  • 2361 Views
  • 1 replies
  • 2 helpfuls

Implementing a 3-class 2-tier risk taxonomy i ServiceNow - how?

In our risk management framework, we have defined and are using a non-financial risk taxonomy which helps in categorising risk and casual factors. We have based this on the ORX Risk Reference Taxonomy which suits us well. The taxonomy is made of thre...

Community Alums by Community Alums  
  • 783 Views
  • 1 replies
  • 0 helpfuls

IRM/ GRC - subscription "allocation" calculation

Hi, I am trying to understand how SN user management calculates the "allocation" of GRC Operator and Lite Operator. I notice in the allocation report the following reasons are given (I dont know if there are any other). Can somebody tell me what they...

carlosgaspa by Tera Contributor
  • 2158 Views
  • 2 replies
  • 1 helpfuls

How can i try an AI feature in ServiceNow GRC in our PDI

I would like to try a specific use case in ServiceNow GRC module using AI in my PDI. (the use case is to check the policy text entered in the policy record is validated grammertically, re-write the content with proferssional inclusive language, highl...