Control Status after Attestation Failure and Issue Management Process.

Mehernosh Amrol
Giga Guru

‎03-16-2022 05:43 PM

Hi team,

I need some help in understanding the Compliance Status of a control.  If the Attestation fails, that Control status is non-compliant and default functionality creates an Issue.  Once the Issue is worked on and a Remediation is in place, how does the Control become "Compliant"? 

Any guidance is helpful.

Thanks in Advance.

M.

 

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Sushma Rudrayai
Tera Contributor

‎03-17-2022 12:11 AM

You're right, if an attestation fails > an issue is created OOB functionality, there are 2 ways you can resolved the issue with (remediate and accept)when the issue is resolved with remediate code the control status becomes compliant because you have a remediation action plan created . If you ACCEPT the issue the control stays non complaint until the control has to be reassessed to make it compliant or the indicator should pass.

 

hit helpful if it did 🙂