I am experiencing an issue while integrating ServiceNow with Common Control Hub. During the import of a Shared List, I receive the following error message in ServiceNow:
“The selected Shared List does not match the existing Authority Document list. Select a different Shared List or update the existing Shared List.””
Note: Authority documents are same in UCF and ServiceNow still facing this error
Could anyone please provide guidance on how to resolve this mismatch so we can proceed with the integration?
