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Query regarding svdp portal

Hi,I have an issue.The svdp portal which is present in TPRM module, I want to hide the submit button for all other users except for the ones whom the assessment is assigned to.How can I do this?From where can I make the changes in submit button of sv...

Scoping Auditable Units

I'm not able to select newly created auditable units in an engagement scope. Even after I activate them and risk assess them, they are not available for selection. On a side note, I imagine scoping in the auditable unit will bring in all of the entit...

Joeatter by Tera Expert
  • 1284 Views
  • 6 replies
  • 1 helpfuls

Queries related to smart assessment

Hi,I have requirement. I am creating 2 questions in GRC attestation1. Control Design (Choice field of  1, 2,3)2. Control Performance(Choice field of 1, 2,3)There is one more field "Control Score". Now Control Score will populate response by the condi...

Need help in configuring heatmaps for advanced risk

There is a requirement to configure heatmap for advanced risk to add to dashboard. I am relatively new to GRC module. I saw this ServiceNow doc - https://www.servicenow.com/docs/bundle/xanadu-governance-risk-compliance/page/product/grc-risk/task/conf...

RehaS by Tera Contributor
  • 1227 Views
  • 5 replies
  • 0 helpfuls

Integration with Microsoft SharePoint - GRC Policy authoring

Currently we are checking the feasibility of integrating ServiceNow with Microsoft SharePoint for policy authoring. As per the ServiceNow docs, for the integration the 'Microsoft OneDrive spoke 2.3.1' needs to be installed. Link to the doc: https://d...

Kannan Nair by Tera Contributor
  • 3884 Views
  • 6 replies
  • 9 helpfuls

DemoHub Fresh Test Data

Hi everyone, Does anybody know if there is a way for the test data in DemoHub to somehow be adapted to the time frame in which your demo will take place? For instance, if you are presenting SPM to a client in March 2026, to have for example Planning ...

mariyatodor by Mega Contributor
  • 709 Views
  • 3 replies
  • 3 helpfuls

Field recommendation with Task intelligence

Hi, I have previously set up task intelligence on service offering field as per image, in service operations workspace.  However I am now struggling to replicate it and it seems as though I have missed a part of the configuration out.  How would i go...

liam95regan by Tera Contributor
  • 431 Views
  • 2 replies
  • 0 helpfuls

Deactivate AI Case Type Records

I’m trying to deactivate AI Case type records in the sn_grc_case_mgmt_case_type table, but I’m not seeing a Deactivate button on the form.This record comes under the AI Case Management application. Has anyone worked with this table before and knows:w...

Developer3 by Tera Expert
  • 354 Views
  • 4 replies
  • 0 helpfuls