I know this might sound like a dumb question, but...How do I get my organization's ODV into the Control requirement or Objective easily? The org has a spreadsheet with each control objective and what the ODV is for the ODP values in the control. Ther...
Question:Hi Everyone,We are currently working on enabling Entity-Based Access (EBA) for a client in the ServiceNow GRC applications — specifically for Risks, Issues, and Risk Events.At present, ACLs are configured based on group hierarchy, which cont...
Hello everyone, Please anyone help me on this : I would like to know if there’s an OOB way to configure an approval process on the Control table (sn_compliance_control) — so that when a Control record transitions to the Review state, an approval is a...
Once Respondent says yes in attestation, control become compliant and then move to review state. Is it possible that control status will become compliant only after reviewer approves it and move it to monitor state ?
Hi, the client has a lot of risk assessments and control attestations done for the past few years. Has anyone tried successfully to migrate the past year risk assessments and control attestations into Servicenow via transform maps? We checked that t...
Hi All, The team are facing the issue where the Risk Assessment Methodology (RAM) for the overall scoring is showing different color in both platform and workspace with the same record after upgrade the instance to Zurich. Did anyone facing this issu...
Hi All, The team facing truncated related list text issue in our test instance after upgrade to Zurich version. It is working fine before upgrading (previous version is Xanadu).Besides, we compare with our demo instance. This issue is not happening t...
Hi Team In BCM workspace, I have custom related list created which shows the related smart assessment instance record. When i click on the smart assessment instance, it opens the actual smart assessment instance record as shown in image 2. But what I...
Team - Is there a way to make the RAM comments factor mandatory (manual factors)? During assessment.
Hi Community,I was looking through the Survey function and was wondering the purpose of having fields "Name" and "Question" as seems as though they both have the same sentences on OOTB. Why not have just question field? Thanks
I've been reviewing the Privacy documentation and have taken the latest Privacy Essentials training on ServiceNow University. It seems with the update to Smart Assessment Engine and Privacy V3 templates the configuration is stuck between old and new....
Risk and Control is not deactivating when Entity is getting Inactive. Can someone please help, what could be the probable reason.
Hi Everyone,I am currently working with Smart Assessments for BCM (Business continuity management) scope, and we have a requirement to customize the Reassign button on the Smart assessment to pull in a filtered list of users only.I am not able to loc...
We’re excited to invite you to participate in an exclusive ServiceNow Product Lab Research Program focused on Security Operations and Risk Management. As a Service Owner, your insights are invaluable. This is your chance to influence the developmen...
Hello, All IRM professionals know that we have OOTB GRC attestation template and it has 3 Qs, which ultimately gives us outcome as Compliant or Non-compliant. This outcome then gets logged against control we attested, further this status flows compl...
