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Client Script

Hi Community, I am trying to hide the issues related list, when status is compliant and when status is non compliant then the issues related liste should be visible.Below is the script, please review and let me know if there is anything wrong.functio...

ankitaayyad by • Kilo Contributor
  • 970 Views
  • 6 replies
  • 0 helpfuls

GRC Metrics Threshold rating field population

Dear All,I need suggestion on GRC Metric configuration.I'm working on GRC Metrics, I have observed that on metric definition, for KRI Class only quantitative category can be selected. Qualitative can be selected only if I select KPI. I have a require...

Indicators not updating control compliance status

Hi,We have an issue where some of our indicators stopped working and a positive indicator result doesn't update the control status. There are no open issues or failed attestations related to those controls. We have many indicators and we've been upda...

Entity sn_grc_profile

When I selected CI or Asset from the reference fields on the entity record, and save, it is wiping out. It did not save. Please any root cause?   

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Johnson13 by • Kilo Guru
  • 441 Views
  • 2 replies
  • 0 helpfuls

Resolved! IRM plugin installation Failed

hi when i am trying to install IRM plugin from Brazil failed getting error which is not fixing , I have tried to install dependencies , after install dependencies same error getting , please help me on this   

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kvivek707 by • Mega Contributor
  • 3131 Views
  • 20 replies
  • 10 helpfuls

BIA smart assessments submit button missing.

Hi All!I'm in the process of configuring an RTO and RPO smart assessments for a BIA smart assessment template, I noticed the submit button is missing after Australia release on my instance, anyone else has faced this issue?Any guidance or tips would ...

MarcoP by • Tera Contributor
  • 1248 Views
  • 5 replies
  • 0 helpfuls

Installing IRM on Brazil PDI not working

Hi everyone,I recently updgraded my PDI from Australia to Brazil and then wanted to upgrade the IRM plugins. However i got the following error:Alert level: critical. • Recommendation template Application Installation blocked I then tried a fresh Braz...

alexanderfi by • Tera Contributor
  • 2878 Views
  • 14 replies
  • 3 helpfuls

Customize Permissions for Demand Workbench

Hello,  Is it possible to change/modify the Roles required for a user to view/interact with the Demand workbench?  As things currently stand the only way for a user to access the Demand Workbench is for them to have both the 'it_demand_manager' and ...

ab7289 by • Tera Contributor
  • 3565 Views
  • 5 replies
  • 1 helpfuls

IRM Installation Failure on PDIs (Brazil & Australia)

The installation of Integrated Risk Management (IRM) is currently failing on Personal Developer Instances (PDIs) across both the Brazil and Australia releases due to an underlying issue with the recommendation template. Is ServiceNow has intentionall...