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GRC : Guidance on UFC Spoke Plugin and ISO 2022 Controls

Hello everyone,I need some help regarding the UFC Spoke plugin in ServiceNow. Could someone explain the technical steps required to download the controls and ISO 2022 citations?Do I need to create an account somewhere?Is this feature free or paid?Aft...

KRI dashboard IRM

Can someone tell me IRM ootb KRI Dashboards names. Which includes KRI details

Munny1 by Tera Expert
  • 1618 Views
  • 4 replies
  • 0 helpfuls

TPRM - Engagement calculation

Hi all, Client is moving from VRM to TPRM and they want to estimate how many engagements will be needed.How can I calculate engagements?  I assume that I should consider number of vendors, assessments per vendor and contracts per vendor.How can I cal...

Resolved! Smart Assessment - Entity & Control Fields

How can we bring the Control & Entity fields for a particular smart assessment on the smart assessment form? Previously for classic attestations these fields used to be present so it was easier to see which entity is related to the attestations. I ha...

How OOTB Data certification Attestation notifications are triggered?

Hi Team, How OOTB Data certification Attestation notifications are triggered?These are the notifications:CMDB Attestation Task Send to AdminCMDB Attestation Task CompletedCMDB Attestation Task Reassign To User Also I want to configure notification to...

jack33 by Tera Expert
  • 891 Views
  • 5 replies
  • 1 helpfuls

Smart assessment Engine

We intend to utilize the smart assessment feature and have activated the necessary applications. However, after creating a smart assessment, it fails to appear in the “Attestation” field of the Control “Attestation” section. When I update the “Attest...

Privacy - Smart assessments

In the documentation of ServiceNow, it seems as if you can eithe ruse the legacy or smart assessments for privacy. Our team has tested multiple configurations but so far it seems like people are only to update state to assigned (when it is in draft s...

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fav1 by Tera Contributor
  • 207 Views
  • 1 replies
  • 0 helpfuls

Audit Management - Strategic Plan

Hi Dears, For a client who uses strategic planning, (3 - 5) years strategic plan, at which they do risk assessments on the processes of the organization, then do the priority assessment which is based on several factors. from theses assessments they ...

Review the Policy without changing state from Published

I'm looking into possibilities for enabling real-time review of 'Policy' records. This should prevent any changes to the Policy state and 'Valid To' date, ensuring that each policy remains accurate, up to date, and is reviewed on a regular basis with...

ab_2511 by Mega Guru
  • 425 Views
  • 2 replies
  • 3 helpfuls