As an AI Asset Owner, I am responsible for taking the Impact Assessment for AI Asset tasks. While clicking on “Take Assessment” in the AICT workspace, I encounter the following error:“Incorrect setup, contact administrator.”I have already verified my...
Hello All,im facing an issue as in the GRC Tasks i only see the Risk Assessments when i have an admin user, for everyone else this is just hidden eventhough those users have a risk assessment assigned.We have several instances but ever since our prod...
I have a requirement to generate issue automatically when the value in the metric data task is having the value of red threshold. According to current functionality I understood that when indicator fails then issue can be generated automatically with...
I had a policy exception record with an initial Valid to date of 6/1/2026. However, the business owner requested we extend the exception for an additional 11 months, extending the valid to date to 5/1/2027. I approved the extension prior to the origi...
Hello community,I am wondering if there is a possibility to calculate residual risk based on both inherent risk and control assessment, both qualitatively and quantitatively.It looks like I am not able to define, using scripting, how the residual qua...
Hi Team,I am currently working on the BCM (Business Continuity Management) assessment simulator in ServiceNow and I am stuck on the “Create a Plan” task.Can anyone please help me with the exact navigation steps for:How to add the NYC Datacenter as t...
Hi Team, I am currently working on the BCM (Business Continuity Management) assessment simulator in ServiceNow and I am stuck on the update the documentation section and add recovery team simulator task the below is the issue Did you find and edit t...
Hi All, Connection is established between O365 and SNOW but I'm unable to upload document using connect existing document present in Policy text related tab in workspace . Please let me know if what steps I'm missing to achieve the sync bet SNOW and ...
Hi Team, I am currently working on the BCM (Business Continuity Management) assessment simulator in ServiceNow and I am stuck on ManIf anyone has completed this task, could you please share the detailed navigation/path and steps?age an exercise ev...
Hi Team, I am currently working on the BCM (Business Continuity Management) assessment simulator in ServiceNow and I am stuck on Add the asset dependencies and recovery tasks The below are the error im gettingDid you add Oracle Cloud Financials as a...
Hi Team,I am currently working on the BCM (Business Continuity Management) assessment simulator in ServiceNow and I am stuck on Manage a crisis event task simulatorThe below are the errorsDid you add the NYC Customer Support Continuity Plan?Did you...
The out-of-the-box (OOB) notification "Email Vendor Manager" in the TPRM module is associated with the event sn_vdr_risk_asmt.v_asmt_rule_triggered. This event appears to be invoked from the script include GRCVendorRiskAssessmentRulesEngine.However, ...
I am unable to identify the triggering condition for the out-of-the-box (OOB) notification "Questionnaire Due Reminder", which is configured on the Internal Assessment table in the TPRM module. Additionally, the notification is not being triggered a...
I have reviewed the notification configuration for the "Vendor Risk Request assigned" related to the Internal Assessment table. The triggering event referenced is "sn_vdr_risk_asmt.question_contact.change", which, as per the event registry, is descri...
Hello All, Could you please help me find these buttons logic in the backend used in BCM, because these are not direct UI actions.Check the attachments. Thanks