Hi all, I am scratching my head with link/relations between BCM and IRM.I am comfortable to setting up both sides (BCM and IRM) and a silos, but and I am wondering what's the relation of utilization between two modules? Example: In IRM you setup: ent...
After clicking 'Take Assessment' in AI Control Tower, the Start button is not displayed and the page shows 'Thanks for completing the Assessment' even though the assessment has not been started.
Hi Community,We are looking to build a custom GRC/Risk Workspace for specific user personas on an on-prem ServiceNow instance (version: Zurich), without modifying OOB records or disrupting upgrade paths.The goal is to create a parallel Experience th...
Why do we have Control testing done via audit engagements/ test plans in ServiceNow and not independently via Controls application. Why should 3rd line (Audit) be involved in control testing at all? Appreciate your thoughts/ inputs on this.
Hello GRC experts, How do Entity-Based Access, Confidentiality Records, and User Hierarchy interact to determine a user's final visibility and edit permissions for Risk and Compliance data?
Hi all,I'm looking at the OOTB integration described in KB0860382 and I'd like to clarify which resource management solution it's built on. Does this integration work only with the legacy Resource Plan solution, or does it already support the newer R...
Hello.This is OOTB Risk Appetite Scale:Inside a see a warning: Warning: This is a Medium Risk file that might get updated again in later releases. Do not alter this file unless necessary.Because of the update and upgrade I would like to DEACTIVATE th...
Hello All, Actually, my scenario is when someone add a document in a record for example Incident then doc intel extracts the important points from that and provided in the additional comments.For this scenario I created a Doc intel use case and it is...
Smart Assessment- I have created one smart assessment and In that one section named1."control"(read only) want auto populate the control fields ,name , description ,entity these details shlould autopopulate.2"control"(editable) --this section should ...
Hello Team,On risk assessment table, i am trying to provide write access on journal fields (work notes, comments) by adding OOB write ACL roles to the required group. Somehow the user is not able to get the write access on those journal fields even h...
I need to raise the RITM based on a yes/no variable within the attestation form. Depending on the user's response, if "Yes" is selected, the RITM should be triggered. Additionally, I want to pass the values from the attestation response to specific v...
Currently the 360 view UI Action in BCM BIA module opens a donut data visualization and circular layout. Have configured Layout to Tree layout (shown in the attachment) in Data Navigator page in UI Builder. Still the layout is circular. Please let me...
Hi guys I want to override OOB ACL, UI policies and Other rules, scripts etc when State is REview Close completed and Incompleted assined to and issue manager on sn_grc_issue table have access to Edit the form
Dears, I wonder if I can change or reconfigure the workflow of the BCM module, for the plan and impact for example.I see for the plan the workflow is :Draft → In Review → Returned → Pending Approval → Approved → ArchivedI checked on the flow designer...
A client requested to have the name of the "Other Issues" related list on the Engagement Record modified to read "Other Issues / Recommendations". I was able to modify this easily using the List control, and it shows in UI16 perfectly. However, whe...
