Hello!I'm trying to figure out what script/job is recalculating or updating scores on Advanced Risk Assessments for the same Entity. My example record came up because the score was updated after the approval was sent to a lower residual score, which ...
Hello All, I have a similar requirement as per below video: Automate Transform map using catalog item for end users To give insights about the video above: "Create a ServiceNow Flow that automatically processes Excel files uploaded through the "Test ...
In the Risk Workspace, while creating a 'Risk Assessment Project' and creating ad-hoc risk and when risk statement i populated and clicked on save, the screen gets stuck on save and no error message is displayed. Is there a way to resolve this, I not...
How can we bring the Control & Entity fields for a particular smart assessment on the smart assessment form? Previously for classic attestations these fields used to be present so it was easier to see which entity is related to the attestations. I ha...
"We are trying to enable Company Table normalization through Content services with Share back enabled. However, there is concern that company data records which contain flags for vendor, risk assessment outcomes, etc. is considered sensitive data. GR...
Hi everyone,We are experiencing an issue with External Assessments in our instance.Issue DescriptionWhen creating or editing an External Assessment that uses the Smart Assessment type, we navigate to the Questionnaire Templates related list and click...
Hello all, How can I validate that when performing a Risk assessment methodology to not allow submission if target risk score is greater than residual risk score? I have a Risk Assessment Methodology that is using only Residual Assessment and Targe...
Hello Community folks, We have a custom field on Control objective & Controls. Whenever we link Control objective to Entity type, controls are created by populating all the OOTB fields except the custom field we have created.As per our requirement, w...
Hi Team, I created one AI agent and used the Search retrieval tool to find the duplicate records I created. Everything is working fine now, but I want to print the incident numbers. When I went to the tool(Search retrieval), the number field was not ...
It looks like notifications are supposed to be triggered by the OOTB Flow "Generate smart assessments for control" but only when the Action Status Code is 1. What does that mean? How does that get defined? When we kicked off our first SAE it appears...
Hi team, I started configuring the Manual factor where I need to get a Text value from the Assessor. But there is some character length limitation present. How can we extend the character length. Regards,Lithesh
Hi All,We are implementing the GRC-IRM project implementation from scratch but not aware of the scope of work,What are questions we need to shootout to the client to know about the scope of work or expectations from the client for the below 3 modules...
As we are starting our journey to convert classic attestations to new attestations using the Smart Assessment engine we found ourselves at a decision point on how we migrate the templates between the environments. Background: we cannot build the temp...
I found a few practice exams online, but the provided answers are very questionable.Some basic answers that seem straight forward, but they have select the wrong answer. That makes me question the integrity of the other questions that I am trying to ...
I don't remember exactly the question but it sounds more like above as I remembered can any one give me insights about difference between control design or control effectiveness??