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Forum Posts

Data upload in AI Control Tower

We are trying to upload data for AI systems and as per documentation and scripts in record producer, there is an entry that needs to be made in atleast 4 different tables for all of it to work. Is there any utility or quick guide on transform maps, t...

Siddharth9 by Tera Contributor
  • 1180 Views
  • 6 replies
  • 0 helpfuls

submitted advanced risk Assessment can not be approved

Dear IRM Experts, We are experiencing an issue with Advanced Risk Assessments in ServiceNow.Once an Advanced Risk Assessment is submitted, it moves to the state “Waiting for Approval.” However, it cannot be approved because no approval task is genera...

ibsh82 by Tera Contributor
  • 1048 Views
  • 1 replies
  • 0 helpfuls

Create Planned Tasks to a Remediation Task in GRC

Hello! I'm working on Issues it the GRC and I came across the 'Planned Tasks' related list on the Remediation tasks related to an issue, but nor the compliance manager or user assigned to the issue/remediation tasks cannot see the 'New' UI Action. Th...

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Asia2 by Tera Contributor
  • 3047 Views
  • 5 replies
  • 1 helpfuls

Resolved! Is it possible to extract records from GRC indicator result?

Hi Community,  I have a scripted control indicator which runs monthly and generates supporting data in the indicator result. Currently, the supporting data is in a list view and shows the 'live record'.This view of the records does not allow for the ...

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Connor Meyer by Tera Contributor
  • 2629 Views
  • 6 replies
  • 4 helpfuls

Suggested Remediation

Hi All, Is there a way for Issue Management to suggest a remediation based on similar and previous Issues or KB Articles? This would be similar to Incidents suggesting KBAs to revolve Incidents. Thanks :).

MehernoshA by Giga Guru
  • 629 Views
  • 1 replies
  • 1 helpfuls

AI Control Model-AI System- AI Assessment

I am exploring the AI System and AI Assessment, So we can create a new template using the Assessment workspace but how do I select that for this particular AI System this assessment should be triggered insist of AI Impact Assessment as it is selected...

Looking for good ServiceNow GRC/IRM learning resources

 Hi everyone,I’m currently learning ServiceNow GRC/IRM and looking to build a strong understanding of the modules, starting from the fundamentals and progressing to more advanced, real-world scenarios.Could anyone recommend good learning resources fo...

Aparna45 by Tera Contributor
  • 1272 Views
  • 4 replies
  • 0 helpfuls

Resolved! Archer and servicenow integration

Hello, What are the ways to integrate ServiceNow with RSA Archer? My client has its issues management on RSA Archer but they want to leverage the continuous controls monitoring feature of ServiceNow and therefore they wish to have a centralized issue...