Hi All, I am checking the feasability from other laguage cases to summarize and transulate to English. CSM Case should be summarize which is in like Spanish, Portuguese and transulate to English, what will be the possible options to achive the requir...
For the Indicator Task (sn_grc_indicator_task), I am creating a Playbook. I want the playbook step to move to the next step (so be set to Complete) only when an attachment is added to the Indicator Task. Since this is not a field, the Playbook procee...
Hi Community,I am working with Automated Factors in Advanced Risk Assessment-Control Assessment, and I’m looking for a way to trigger them to run immediately on demand, basically on change of any control data.Currently, seems like factors are set to ...
Hi All,I have a calculation field which I am trying to overwrite with the actual value for the Effectiveness field. I am using setForceUpdate but it is not working. The value is not updating.I am doing through Fix script. Scope : GRC Audit managemen...
Hi Everyone, I have a requirement to update the filter of "Add Auditable Units" related list action which shows in an Engagement record under the "Entities" related list in "Audit Workspace". I have looked everywhere in the UI builder to find the fil...
I'm not able to select newly created auditable units in an engagement scope. Even after I activate them and risk assess them, they are not available for selection. On a side note, I imagine scoping in the auditable unit will bring in all of the entit...
Hi,As stated in the subject, I configured some Smart Assessment questionnaires and added some automated answers to all of them. I think the issue lies within the automated answer behaviour, since they count as "answered question" and I imagine that t...
Is it possible to clone the DEV instance in a System that is ON-Premises. Where the databases are maintained by the internal team not by Servicenow. How to do it ? and How much time it will take to complete the activity.
Hi,I have a question related to smart assessment.In smart assessment I added multiple sections like Level 1 and Level 2.Each section contains multiple questions.Now I want that the user may able to access level 2 only when the user complted the whole...
Can anyone tell me how exactly qualitative appetite status is calculated? My risk appetite scales are default open/tolerant, flexible, moderate, cautious, and averse. My residual risk rating scales are very low, low, moderate, high, and very-high. Ho...
Hi Everyone, We need help creating a Compliance Risk Assessment report using a Database View, with an Excel export from list/table view. Requirement Pull Risk & Risk Assessment data , Risk Number, Risk, Assessment Number, Methodology, Assessable Enti...
Can we edit the Default scoring rule. I am unable to edit the record even if i am in right Application scope.
Hi Everyone, I am new to ui builder. I have an issue wherein a specific user cannot see any values in assignment group field in the request evidence modal. I'm trying to navigate in the ui builder to findout how values are return in the field and if ...
Hi, I am working on Lab 7.1 of GRC IRM Fundamentals on Demand training module.After submmiting questionnare response by Risk analyst, I am not able to see approve button once I impersonate as operational risk manager. I am attaching the lab instruct...
Hi everyone,I am currently working with the Control Assessment and Effectiveness module, specifically using the Control Environment Assessment in RAMThe Issue:In the assessment grid, the system is displaying all controls (both Key and Non-Key). My re...
