KRI dashboard IRM
Can someone tell me IRM ootb KRI Dashboards names. Which includes KRI details
Forum Posts
What is Dependent factor field in Automated Scripted Factor
What happens when you set the Dependent factor field in the Automated Scripted Factor form to True?
GRC Metrics Threshold rating field population
Dear All,I need suggestion on GRC Metric configuration.I'm working on GRC Metrics, I have observed that on metric definition, for KRI Class only quantitative category can be selected. Qualitative can be selected only if I select KPI. I have a require...
Resolved! Roles required for Policy Ownership, Issue Ownership and Remediation
Hi All, What role is required for Owner in Policy to review and approve the policy? What role is required for Issue (Assigned to) in Policy?What role is required for Remediation Task (Assigned to) in Policy? Please suggest the best practice to set th...
Hide risk auto-calculation numbers from view
In the Risk Workspace, servicenow has backend automated calculations to score a risk based on the parameters a risk assessor selects through the GUI. We would like these backend calculation numbers to be hidden as they cause confusion to the reader a...
Workspace view rule is getting unexpectedly applied to a popup that shows on button click
We applied a workspace view rule to show Default view of Policy Exception form on the Compliance Workspace instead of the Workspace view. When this view rule is active, clicking on the "Request extension" button shows a popup with the whole form of P...
Why would a Page Route Map be defined?
Why would a Page Route Map be defined? 1 . To redirect users to a Service Portal login page 2 . To redirect users to a Service Portal after they login 3 . To specify what Search Sources a Service Portal should use 4 . To automatically redirect users ...
Assessment Properties
Hi All, Third Party is unable to login and respond to the external assessment. What configuration changes are required? Thanks & regards,Giga chad
Cross Scope Access
I created Factors and Group Factors in the GRC: Advanced Risk scope. When moved to production, I only have Global scope access. I cannot modify or update the Factors. Should I create them in Global scope instead?
TPRM - Contract Table for Documents
We are currently working on moving to TPRM. Today we use the contract_ast table to store general contract details. When we migrate to TPRM, can we use the contract_ast table for the Documents to Contract functionality?
IRM | I want to understand how the Risk Assessment scoring logic works OOTB in ServiceNow
Hi Team, Greetings! As part of the current IRM implementation, we are required to design and configure specific logic within the RAM to support Risk Assessment , I would like to gain a detailed understanding of how scoring calculations work in Servic...
Automatic creation of Issue for GRC Metrics
I have a requirement to generate issue automatically when the value in the metric data task is having the value of red threshold. According to current functionality I understood that when indicator fails then issue can be generated automatically with...
Notifications for Smart Assessments
It looks like notifications are supposed to be triggered by the OOTB Flow "Generate smart assessments for control" but only when the Action Status Code is 1. What does that mean? How does that get defined? When we kicked off our first SAE it appears...
How to do both automatic Common Control updates (Reliant Entity Type) AND auto control generation?
Is there a way of doing both automatic Common Control updates (Reliant Entity Type) AND automatic control generation?When creating Common Controls, why don’t I see the desired “Reliant Entity Type” when adding using “Reliant Entity Type”?Do I have to...
How to enhance smart assessment contributors dropdown?
Hello community. We have employees with the same name. Smart assessment shows only user names if you try to add a new contributor. How can we enhance the displayed user data with e.g. their department? Thank you in advance!Max
