Cannot import into Entity (sn_grc_profile) table using easy import
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11-26-2024 06:31 PM
Cannot import into Entity (sn_grc_profile) table using easy import
I am trying to import multiple records into the Entity (sn_grc_profile) table using an excel file.
However, I am unable to import using excel with the following error message.
>Cannot invoke “com.glide.db.ElementDescriptor.isSequence()” because “ed” is null
I am not sure what is preventing the import, what is the cause and how to resolve it?
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11-26-2024 07:47 PM
Hi @shun3 ,
The error you're encountering typically occurs when there is a mismatch or missing configuration in the data import process, particularly with the field types or sequence values in the target table.
check field mapping, script if written any for field mapping.
Accept the solution if it helped.
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11-26-2024 11:55 PM
Hi, Runjay,
Thank you for your prompt response.
I found out that the column with type “Document ID” is due to the fact that it is in the excel file that I am importing.
Thank you for your support and I will be in touch with you shortly.
***https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0657197
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11-27-2024 02:07 AM
why are you importing direct into sn_grc_profile ?
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11-27-2024 04:55 PM
Sorry for the delay in replying, Phil.
In order to implement ServiceNow (Audit management), we need to prepare the master data.
Instead of submitting Entity records one by one, we would like to submit multiple records by easy import.
Is it correct that the standard operation of Audit management is to create Entity records one by one instead of easy import?
*Sorry for the rudimentary question, this is my first time implementing Audit management.