Combine Smart Assessments

Anup9431
Tera Contributor

Hello Community,

 

I am facing issue with combining Smart Assessment. Even though I have assessments from same template and open state, I can't get it combined. As per the docs, it should combine once clicked. What can be the issue? 

Anup9431_0-1737093346988.png

Thanks

 

5 REPLIES 5

Ct111
Giga Sage

Hello,

 

only assessments from the same template can be combined.

 

Check the below link where something similar is discussed.

 

LINK

 

I hope this helps.

Anup9431
Tera Contributor

Yes, I checked that link and I am using the same template. Still this issue

Ct111
Giga Sage

try combining assessment of different states together (anything apart from OPEN) and see if it works ?

 

Also reduce the number of assesssments you have checked while combining and see?

 

If nothing works and your are not able to figure out limitation in Combine button backend code then raise a HI ticket and understand what is the limitation for this piece.

mac96
ServiceNow Employee
ServiceNow Employee

After the user clicks on Combine a modal would appear asking the user few details like - Combined assessment name. Are you not able to see that modal too ?