Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Compliance Workspace Homepage data refresh

Ryan19
Tera Contributor

‎09-17-2025 07:40 AM

Hello community! I am experimenting with the compliance workspace in my PDI and am having trouble finding documentation on the home page configuration. I setup a test authority doc and policy that are visible in the list view, but the homepage data does not seem to be in sync. Please see screenshots below:

 

"No records to display" and states data is from September 15 (today is September 17).

Ryan19_0-1758119682270.png

 

Cannot adjust parameters to view data for today:

Ryan19_1-1758119774415.png

 

Policy is only visible in list view:

Ryan19_2-1758119837686.png

 

Any thoughts on how to solve this? Apologies if I'm missing something obvious here. I think users would expect the homepage dashboard data to be in sync with the list view. 

 

Thanks!

 

0 Helpfuls
  • 363 Views
1 REPLY 1

Community Alums
Not applicable

‎09-18-2025 04:30 AM

Hello @Ryan19,

The homepage/dashboard uses specific widgets and reports, so it may not refresh in real time like the list view. These docs should help:

Check if your policy/authority docs meets the widget conditions and whether refresh intervals are affecting the sync.

Thanks & Regards,  
Muhammad Iftikhar  

If my response helped, please mark it as the accepted solution so others can benefit as well.

0 Helpfuls