Control Attestations requirements

[David347]

We are currently looking at putting in some Control Attestations and I have been informed that all Control Attestations HAVE to start with a Yes/No Question on whether the control is compliant or not.

I thought that the whole point of weighting the questions was that you can generate a compliance score?

Q1. blah blah - weight 10

Q2. blah blah - weight 10

Q3. blah blah - weight 10

Q4. blah blah - weight 10

If weight = 30 then you are compliant?

My understanding could be wrong.

I appreciate your guidance.

[Community Alums]

Hi David,

Attestations are surveys that gather evidence to prove that a control is implemented.

After the Control attestation is completed , it comes for Review and automatically has Status of the control "Complaint". Now it's on the indicators which has been scheduled which checks whether the control is complaint or not. 

Attestations has nothing to do with compliance score at the initial level at all.

Understand the concept of Attestation/Controls/indicators : https://community.servicenow.com/community?id=community_article&sys_id=e7fbfc1a1b994490d01143f6fe4bc...

Please go through below to understand how the compliance scores are being calculated:

This video explains pretty well to make you understand :Compliance Scoring: a powerful feature that explains the importance of Entities

Also, learn from this thread as well : https://community.servicenow.com/community?id=community_question&sys_id=bc450789dbf393802be0a851ca96...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[David347]

Thank you, I will have a read/watch on those links. So, going back to the first question, do we need that Yes/No always at the beginning of the attestation?

[Community Alums]

Yes we would need it!!

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi David,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep