Data Migration from Archer to ServiceNow
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04-23-2020 07:20 AM
Hi,
I'm looking to move data from RSA Archer to ServiceNow. Please share any data migration experience/challenges you had experienced.
Thanks,
Ashraf
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04-23-2020 10:20 AM
Good point but my instance is on closed network. I'm thinking of extracting data from Archer and then have a program running on MID Server. I see lot of challenges with loading attachments.
How does it sound?
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04-23-2020 10:22 AM
I'm new to Archer also.

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04-23-2020 12:02 PM
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04-24-2020 06:45 AM
That's the problem both are on different networks. I'm thinking of extracting data in XML and place it on MID Server.
Run script from MID Server to call ServiceNow REST API. Still have no idea, how can we push attachments.
Please let me know your thoughts.

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04-25-2020 02:54 AM
HI,
if you want to pull attachment then see this:
https://hi.service-now.com/kb_view.do?sysparm_article=KB0817437
Thanks,
Ashutosh