Entity Filters missing Tables from drop down menu

[JahanzebB]

I have sub-Prod instance which was recently upgraded to Orlando version. When trying to add a Table to  new Entity Type Filter, the only option shown is None. Verified that all entitlements are available in this instance. Is there a property or another setting that needs to configured to view tables? 

Here are some steps to reproduce the issue:

Scoping > Entity Types
Create New Entity Type
From the Entity Type> Related Lists > Entity Filters > Create New record
Select Table from drop down menu.
The only options shown in the Drop Down menu is None.
Prior to the upgrade, we could view all tables from CMDB, for example, CMDB_CI, CMDB_CI_SERVER, etc.

[tsylte]

I just encountered the same issue, has this been fixed? I'm not able to access the PRB record, wondering what the "ARTICLE_TEMPLATE_FIELD_SYS_ID" represents in the following line of the script:

g.addQuery('sys_id', 'IN', <ARTICLE_TEMPLATE_FIELD_SYS_ID>);

[Phil Swann]

This is a serious matter, you should not try and fix yourself. There are likely other tables which have fields which have changed scope. Raise with SN Support and quote the PRB number PRB1400680. They should provide a script to run on your instance, specific to your organisation.

[bryan_strasburg]

Same issue.  And, can't access this PRB record.

Key thing:  the same issue is occurring when using the Table Name field in a custom scoped application.

Anyone aware of how to address this?

[Phil Swann]

This is a serious matter, you should not try and fix yourself. There are likely other tables which have fields which have changed scope. Raise with SN Support and quote the PRB number PRB1400680. They should provide a script to run on your instance, specific to your organisation.