Lower version of PDI? Just created my account.
How to take a lower version of pdi servicenow when i just created my account? Is there a workaround?
Forum Posts
Platform Analytics Data visualizations missing
There are no data visualization available.Platform Analytics - Data Visualizations - All > Search by name "Active engagements with Security Schedule by risk score".It is visible to the admin users on both prod and UAT. For non admin users the data gi...
Can we use the TPRM sample questionnaires in the Vendor Risk module?
Hello. Currently our team is still using the Vendor Risk Module but we'd like to start utilizing some of the TPRM questionnaires. Is there a way to start using those questionnaires if we don't have the TPRM specific modules? Looking to specificall...
Reference Qualifier
Hi all , I want to see the specific users in the assigned to field who have the specific role when I select specific option for the metric type field in the assessment instance record how can I proceed for this to implement which process is the be...
Unable to send a table format data in emails
Dear All,I am trying to send a table format data in emails, but the strange is i am able to see the table headers/columns when i preview the notification, but unable to send a table in emails. I created a scheduled job to trigger a notification, and...
Cyber Governance Dashbaord
How do you build a Cyber Governance Dashboard that provides actionable insights to a CISO, how to define a robust set of KPIs (Key Performance Indicators) and KRIs (Key Risk Indicators) across compliance, performance, and control effectiveness.
Auditable Unit with Risk and control
Hi Community, We have a requirement where the client wants to perform Assurance activity before creating an Engagement.We are looking if there's an OOB relationship between Auditable Unit, Risk and Control. Thanks,Bhanu
OOB features of Third-Party Risk Management (TPRM)
I am looking for an exhaustive list of ServiceNow's Third-Party Risk Management (TPRM) capabilities including integration capabilities.
Resolved! Need help on my UI Policy script for the start_at field in metric definition to limit day to be 1st
Dear experts, I am trying to create a UI Policy script function that will limit the field start_at in metric definition to can only choose the first of each month and if not it will clear the value and prompt and error box. For example, 1st of June, ...
Exception report excluding weekends and public holidays from days count
Is there a straightforward way of setting up an exception report for days count that excludes weekends and public holidays? I've locally advised that it'd require development effort but it seems like such a basic feature? Example: risk events that w...
Control testing - DE/OE 'Not Tested' result
Hello there, Is there a SNow definition of 'Not Tested' control result option? Trying to differentiate between 'Not Tested' and 'Ineffective'. Many thanks
Resolved! You are not entitled to use risk event as per your license - IRM Professional License
My client has the IRM Professional License. Everything works fine in the development env, however in the production env, the Risk event module is completely missing. 1) The relevant Risk event tables exists in the sys_db_object but not the applicatio...
Multiple Audit Engagements under one Quarterly Audit Plan - ensure confidentiality
Hi, I am creating a quarterly audit plan (plan owner), but allowing different audit managers adding their engagements to the audit plan. By doing so, can i access and view all the engagement details (engagement results) created under the same audit...
GRC Content Packs/Accerators
Does anyone have an exhaustive list of Content packs or Accelerators that are available for maintianing the Authority Documents and Citations up to date (e.g. GRC: Compliance UCF, GRC: SOX Content Pack)
How to hide "Unparseable number: 'Infinity'" error in Control Objective score section?
Hi everyone,I'm working with the Control Objective table in ServiceNow, and in the Score section of the form, I'm seeing an error message: Unparseable number: "Infinity" I want to hide this error message from the form UI only — it doesn't need to be ...
