We have configured two custom URLs in our ServiceNow instance. We now have a requirement to enable the Forgot Password feature for end users so they can reset their passwords independently. The configuration for the Forgot Password functionality has been completed; however, we are facing an issue with the password reset email link.
During the password reset process, users receive an email containing a URL that redirects them to the password reset page. Currently, this link displays the default instance URL. Our requirement is that this URL should instead use one of our custom URLs. If we have one custom url then we can update the properties. However, we have two custom URLs configured, the password reset link should redirect users to the appropriate custom URL rather than the default ServiceNow instance URL.
Could you please advise how we can update the configuration to meet this requirement?
