GRC BCM Lite Operator and Full Operator roles and access

Nagashree5 · ‎10-25-2023

Hi All,

Need to know the basics of the BCM Lite Operator and Full Operator. What is the difference between the two?

Also, the roles and access that are associated with both the BCM Lite Operator and Full Operator.

Any help would be highly appreciated.

Regards,

Nagashree.

Community Alums · ‎10-25-2023

Hi @Nagashree5 ,

The Business Continuity Management application provides flexible user licensing terms. The terms are based on whether your operator has read-only access or can complete certain types of tasks.

Overview of the lite operator classification

The Business Continuity Management roles that classify as lite operators are users who are responsible for the following tasks:

Respond to the business impact analysis (BIA) plans when they are added as the contributors to the business impact analysis.
Approve the assigned approval record from the record in the Lists view or My tasks page.

To enable lite operators to respond to tasks, you must assign them with the appropriate role for the activity and add them to the record as an approver. When this criteria is met, the lite operator can approve or reject a record and provide workflow notes.

For detailed information that describes how to configure BCP or BIA plan templates, see Configure a business continuity plan template for your business and Configure a business impact analysis (BIA) template.

For information about all roles that are installed with the activation of the Business Continuity Management application, see Components installed with Business Continuity Management.

BCM lite operator role

The BCM lite operator role (sn_bcm_lite.lite_operator) contains the roles listed in the following table.

BCM lite operator role classification
Role	Description	Additional Information
sn_bcm_contributor	Enables the user to respond to BIAs in which they are tagged as a contributor.	The BIA owner must add the user as a contributor to the BIA.
sn_bcm.core_viewer	Enables the user to view the BIA, plans, exercises, and events in the workspace UI.
sn_bia.bia_contributor	Enables the user to respond to BIAs in which they are tagged as a contributor.	The BIA owner must add the user as a contributor to the BIA.
sn_bcm.recovery_team_member	Enables the user to receive and respond to the assigned recovery tasks.
sn_bcm_viewer	Enables the user to view all records in the BCM application.
sn_bcp.plan_viewer	Enables the user to view the plans in a read-only format.
sn_bia.bia_viewer	Enables the user to view the BIA responses in a read-only format.
sn_recovery.event_viewer	Enables the user to view an exercise or event in a read-only format.	The read-only information is needed so that the recovery event member has the context of the entire exercise though the user can only respond to assigned tasks.
sn_crisis_ebn.viewer	Enables the user to view emergency notifications in a read-only format.
sn_recovery.event_member	Enables the user to receive and respond to the assigned recovery tasks during an exercise or event.	Recovery tasks must be assigned to the recovery team member.

BCM roles that you can't assign to your lite operators

Operator roles can't be assigned to lite operators. If you assign a role to a user, it counts the user as an operator and you no longer have a flexible licensing model.

You can't assign the following roles to your lite operators:

sn_bia.bia_admin
sn_bia.bia_manager
sn_bia.bia_planner
sn_bcp.plan_admin
sn_bcp.plan_manager
sn_recovery.event_manager
sn_recovery.event_user
sn_crisis_ebn.admin
sn_crisis_ebn.user

For additional information on role assignments, see the GRC Business User Role [KB0864247] article in the Now Support Knowledge Base.

Note: You must log in to Now Support to view the articles.

Lite operator activities and limitations

The following table describes the lite operator activities and limitations.

BCM lite operator activities and limitations
Activity	Description	Read	Update	Approve
Business impact analysis (BIA)	Respond to the BIA analysis. View a completed analysis. Participate in the BIA workflow. Review the analysis and then approve or reject it.	X	X	X
Business continuity planning (BCP)	View and download the published continuity and disaster recovery plans. Participate in the plan workflow. Review and approve or reject an analysis.	X		X
Business continuity exercises	View the exercise details. Participate in the recovery tasks. Participate in the exercise results workflow. Review and approve or reject an analysis.	X		X
Crisis events	Report and view the crisis details. Participate in the recovery tasks. Participate in the exercise results workflow. Review and approve or reject an analysis.	X		X
Update recovery tasks status	Receive the recovery tasks from the exercises and crisis events. Report the progress and status back to your event coordinator.	X	X	X
Emergency notification template	View the emergency notifications. Participate in the workflow.	X		X

View solution in original post

Siva Jyothi M · ‎10-26-2023

Hi @Nagashree5,

To view the list of roles that would be considered as lite role, go to the table “sn_irm_shared_cmn_licensing_role_type”.

you can see what BCM roles or IRM roles are considered Operator and Lite Operator in this table.

Please mark this answer as correct and helpful if it solves your issue.

Regards,

Siva Jyothi M.