Hi All, I have written below Trasform map code to update multiple users on contributor field. but some how it is allowing only one user to update. While loading the data throwing following warning message Contributor abc@ doesn't exist in ServiceN...
Hello Experts, I have developed an UI page to open in a g_modal for workspace. Once I am clicking the button, its opening the popup correctly. Inside the popup, there are list of records which are actually hyperlinks. Once I click any one of them to ...
Hi all,Can you please help/guide me in showing/hiding custom icon I've created in the left panel of Risk Workspace based on the role/user group?My custom icon looks like this : Which I've created by updating "chrome_toolbar" UX Page Property. Wonderi...
Hi everyone, I’m trying to locate a specific configuration in the ARA workspace and understand its details. I’ve checked all the client scripts and client state parameters, but I couldn’t find where the initial value is set. However, when the form is...
Hello Team,Thank you team in advance!Existing Report - Is on Policy Exception Table I have created one database view on Policy Exception table as below:1.My first requirement is - We have a field called control objective on Policy Exception form whic...
I am going to use SCF in my project, but I am not getting exact process of how to implement this in ServiceNow.Can anyone please share process of SCF implementation into service now?
In the risk workspace, any idea why the residual risk score would not be displayed on the risk record overview tab? We have a risk assessment completed along with a calculated residual risk score, however it is not populating on the risk record overv...
Workspace: Risk WorkspaceVariant: Operational risk manager homepageHi all, It's me - the every day workspace guy here. Pretty simple thing. Just trying to change order of options in dropdown component related to heatmap component. So that by defaut "...
Hi All,We are using VRM we have a requirement to generate an assessment based on the response of another assessment.For eg:Assessment A has sent to vendor with a questionnaire and for a particular question in that they have responded 'Yes', then asse...
Hi All, I am using data source using excel attachment to create/update records in servicenow. i want to update multiple users on contributors field. I have written below code on field map script to udpate users based on email id. but while loading th...
I have created button for changing the state to close incomplete and also change stage to request cancelled following is the script function confirmCancellationNew() { var msg = ''; var flag = confirm('Cancelling a Request Item cannot be undone...
Hello, Please find below my 2 questions concerning a lab in ITSM IMPLEMENTATION: 1- The widget " Add to cart" is not available while requesting an Item in the Employee center. I tried the configuration on service portal > portals but its not working....
Hi All, I have a requirement where the datatype of a metric has to store value in HH:MM:SS (duration) for an assessment, though the datatype "Duration" exist, it is not available for assessment. Therefore, I have made use of String datatype but I nee...
Requirement 1: Currently we have configuration to generate risk assessment via "Assess Criticality" or "Assess Risks" button on the processing activity record in privacy workspace. Can we have functionality to be implemented on the entity record in p...
Hi Community, I am having an issue - currently on Washington DC. I have a Risk Identification Configuration set up for my business application entity class. I have Inherent Assessment checked. I have an approver group set for the inherent assessment ...
