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GRC

Hello all,I have to know how I make Qualitative appetite and Qualitative tolerance fields mandatory in risk statement table.I have tried client scripts also and Ui policy the field mandatory is read-only. Actually, when I open the dictionary entry fo...

Risk and Control relationship getting auto-delete

Hi All,I am facing issue in linking Controls with the risk.  Every time I attach Risk with the control, the relationship gets auto-delete the next day. These are the steps I follow-1. Add the entity in the control objective2. Add the Control objectiv...

Add a email to CC in email Notification

Hi all, I want to add an email to CC.When an incident is assigned to the "Service Desk" group, I want to ensure that the "Help Desk" group is also automatically notified. What steps can I take to enable this functionality? This instruction is applica...

Resolved! UCF Integration - Does it re-sync automatically

Hi All, We are currently using the UCF integration to sync the Authority Documents, citations, and controls for Policy and Compliance. We recently added a new authority document to the shared list that is integrated with ServiceNow. In order to pull ...

jna2756 by Tera Expert
  • 581 Views
  • 3 replies
  • 2 helpfuls

Resolved! What are 'classic' attestations

On the Compliance Workspace homepage, there is reference to 'Classic' attestations (see attached screenshot).   What's the meaning and/or significance of 'classic' in this context? Are there other types of attestations, and if so, how do they differ?

Integrating IRM with ITSM

Hi team, we have a customer who is an existing ServiceNow ITSM user interested in implementing IRM.   We want to showcase to the customer the benefits of integrating the two modules in a way that would enable them to get the most out of combination, ...

Need Recommendation on Entity Owner

Dear Experts,  I need the recommendation on the approach of adding a new field as 'Owning Group' to the Entity screen. This is to ensure that the entities are assigned to teams than the individual owner.  Any best practice advice on this OR is it rec...

HIPAA Compliance

Can our Compliance Department use ServiceNow to track Privacy Breaches and manage Business Associate agreements? Thank youHolly

hurbanus by Tera Contributor
  • 524 Views
  • 2 replies
  • 0 helpfuls